About the Role
MUFG is seeking an Administrator, General Affairs to join its team in Taiwan. This position plays a key role in ensuring the seamless operation of the branch by overseeing a comprehensive array of administrative functions, including procurement and outsourcing management, mailroom and telecom message services, and office facilities maintenance. You will be positioned at the core of the organisation's daily activities, engaging with internal departments, external vendors, and regional offices to deliver exemplary service and support.
What you'll do
As an Administrator, General Affairs, you will be entrusted with a broad spectrum of responsibilities essential for the smooth operation of the branch.
•Deliver a consistently high standard of service to customers by ensuring all administrative functions meet expectations
•Work with multiple departments to provide guidance on administration and procurement procedures and collaborate with the Regional Office to ensure alignment as needed
•Manage contract procedures and documentation to ensure compliance with requirements and effective execution of outsourcing activities
•Partner with external vendors to support the branch in resolving faults or issues related to office facilities and equipment
•Support mail and package delivery management including audit letter handling and bank statement processing
•Support as SAMH (Telecom messaging system) operator, ensuring all related messages are delivered efficiently and in accordance with established protocols
•Oversee office facilities maintenance and reconciliation such as mobiles, keys, and other assets under custody by the General Affairs department
•Assist in managing outsourced drivers and bank vehicles
•Provide support for ad hoc tasks as required
What you bring
To excel in this role, your proven experience in vendor management will be indispensable for maintaining high-quality outsourced services.
•At least 1 to 2 years of experience in procurement processes or similar administrative roles within a corporate environment
•Experienced in managing relationships with outsourcing vendors, ensuring quality service delivery aligned with organisational standards
•Proficient in use of MS Word, Excel, and PowerPoint for documentation, reporting, and presentations
•Effective communication skills that enable you to present information clearly and support your line of reasoning when interacting with colleagues or external partners
•Good knowledge of administration support practices relevant to office operations within financial institutions or comparable sectors
•Good understanding of local regulations ensures compliance in all administrative activities undertaken by the department
•Proficient in English for effective communication, as the role involves regular monthly meetings with the regional team
•Japanese language skills would be advantageous for broader collaboration
