About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Agentforce is the future of AI.
The Experience
We are looking for a Tableau pre-sales professional to cover the Japan region.
•Solution expert for a world-leading platform in data visualization and analytics
•Work with prospects, existing customers, and various internal departments
•Trusted advisor to customers
•Provide technical support to customers evaluating Tableau
•Work with the internal sales team to drive adoption
•Present at large data and analytics conferences and events
We are looking for people who take on challenges proactively and excel at working across teams. Tableau encourages employees to use their strengths at work. Everyone is candid, and success is measured by what is achieved, not by the time spent. Our core values are trust, customer success, innovation, equality, and sustainability, and they guide everything we do, as a company and as individuals.
What You'll Actually Be Doing
•Become a trusted advisor to customers. Understand customers' business challenges and their data/analytics strategy. Identify the best solution for each customer. Support customers in achieving their business goals.
•As a Tableau Solution Engineer, help customers become more data-driven. Using Tableau Cloud, Tableau Next, and the latest solutions such as Salesforce Data 360 and Agentforce, propose the value of generating autonomous action from data.
•Quickly pick up technologies such as generative AI and present scenarios directly tied to customers' business process transformation.
•Provide customers with technical and solution advice on data utilization and analytics.
•Carry out pre-sales activities together with the internal direct sales team.
•Build outstanding customer relationships to drive Tableau adoption in your accounts and achieve customer success.
•Present at events such as Agentforce World Tour Tokyo, Tableau Conference, and major data/AI conferences.
•Troubleshoot technical issues and create content for demos and training workshops.
You're Our Person If...
We are looking for proactive professionals with solid pre-sales and technical expertise, gained in the software or IT industry or as an end user.
Ideally, you have broad technical knowledge plus expertise in at least one of the following areas: data visualization/analytics, BI, or data-related fields (Salesforce Data Cloud, data warehouses/lakes, ELT, MDM, and related areas).
•Bachelor's degree (or equivalent) in computer science (informatics) or a related field (e.g., science and engineering)
•Experienced: skills in building trust with customers and the ability to engage throughout the sales cycle.
•Highly technical: hands-on technical experience in some of the areas above.
•Knowledgeable: experience building and delivering proofs of concept (PoCs) and responding to the functional and technical elements of RFIs/RFPs.
•Passionate: a passion for technology, which you use to make an impact on customers' businesses.
•Strong communicator: strong verbal and written communication skills, and the skill to present to any audience. English skills are not required but are preferred.
•Sales sense: able to show the behaviors and skills that support a sales team, such as anticipated Q&A, explaining business value, and product positioning.
•Flexible: able to travel and work flexibly as needed.
•Team player: able to help team members achieve team goals, not only their individual goals.
Expectations for Your First Year
•Complete the world-class bootcamp program offered by Salesforce and Tableau.
•Earn the Salesforce Certified Tableau Desktop Foundations and Tableau Data Analyst certifications.
•Earn the Salesforce Certified Tableau Server Administrator certification.
•Support the entire sales cycle, from discovery and evaluation to close, across a set of accounts and territories.
•Take ownership of a key focus area and help develop the whole team.
•Attend Tableau's world-class marketing events and demonstrate best practices.
•Work with account executives on territory, account, and opportunity planning.
•Feed customer requirements from the field back to the product management and engineering teams to contribute to product direction.
•Play an essential role in ongoing customer success through uninterrupted engagement with your accounts.
•Play an important role in the great Tableau community through forums, blogs, and social media.
•Discover and mentor the next generation of Tableau talent.
