TeamViewer Germany GmbH

Solution Engineer

In short

This Solution Engineer role at TeamViewer involves leading technical pre-sales activities: demos, workshops, discovery calls, and POV/POC engagements for enterprise IT customers. The company is a digital workplace platform provider with hundreds of millions of users and ~645,000 customers worldwide. It requires 3+ years in technical pre-sales or enterprise IT consulting, hands-on experience with APIs, scripting, cloud and virtualization, and the ability to engage C-level stakeholders. Up to 30% travel is required, and the role is based in one of several US cities.

About TeamViewer
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive.
Responsibilities
•Own deep expertise in TeamViewer's IT and DEX portfolio
•Deliver tailored demos, workshops, and webinars aligned to customer needs
•Communicate technical and business value to both technical and non-technical audiences
•Lead discovery to understand customer challenges and objectives
•Design and present customized solutions leveraging TeamViewer capabilities
•Develop proposals, SOWs, and technical documentation
•Lead POV/POC and pilot engagements, providing hands-on guidance
•Analyze results and deliver actionable recommendations
•Partner with Sales throughout the sales cycle, including RFx responses
•Collaborate cross-functionally with Product, Engineering, and Customer Success
•Stay current on industry trends and contribute feedback to product innovation
Requirements
•Bachelor's degree in Computer Science, Information Systems, or equivalent experience
•3+ years in technical pre-sales, solutions engineering, or enterprise IT consulting
•Strong understanding of enterprise IT environments (endpoint management, remote connectivity, DEX)
•Experience with SaaS tools (RMM, ITSM, Asset Management, Observability)
•Hands-on experience with APIs, scripting, cloud, virtualization, and security
•Proven ability to engage C-level stakeholders and translate technical concepts into business value
•Strong communication, presentation, and documentation skills
•Willingness to travel up to 30%
What we offer
•Competitive compensation and bonuses
•Flexible PTO and paid holidays
•401(k) with employer matching
•Comprehensive Health insurance package including 100% employer-paid medical coverage
•Up to 12 weeks of Parental Leave
•Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
•Quarterly teambuilding events, leadership luncheons, and companywide "All Hands" meetings
•Open door policy and business casual dress code
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

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