Uber

account manager for restaurant partners

In short

6-month full-time internship at Uber Eats (Berlin, hybrid) supporting the Account Management team with restaurant partners: tracking commercial KPIs, running churn-prevention interviews, promoting Ads & Offers products, and executing performance marketing campaigns. Requires current enrollment in a Bachelor's/Master's program (graduating by early 2027), Excel/Google Sheets proficiency, and native German plus fluent English. SQL exposure is a plus.

About
Uber Eats is a food delivery platform that connects restaurant partners with customers.
Responsibilities
•Support the Account Management team across a portfolio of accounts and track performance against commercial KPIs, including GMV, order volume, conversion rate, basket size, and customer retention
•Conduct churn-prevention interviews with restaurant partners, gather qualitative feedback on the platform experience, identify growth opportunities, and recommend commercial solutions
•Support the sale and adoption of Ads & Offers products by explaining their value to partners
•Manage outbound partner conversations with clear commercial objectives
•Translate data into narratives that drive partner action
•Diagnose partner performance against benchmarks and identify reasons for underperformance
•Develop and test hypotheses about revenue drivers and work with the team to act on them
•Execute performance marketing campaigns, promotions, visibility boosts, and pricing experiments; track ROI
•Identify where marketing investment can generate the highest incremental return for each partner
•Analyze post-campaign data, draw conclusions, and feed learnings into future strategy
Requirements
•Currently enrolled in a Bachelor's or Master's degree program in Business Administration, Economics, Marketing, Operations, Data Analytics, or a related field, with graduation by early 2027
•Proficient in Excel or Google Sheets, including data extraction and analysis
•Native German and fluent English
•Strong communication and stakeholder management skills
•Open to exploring full-time opportunities with Uber after the internship if a role becomes available
•Curious about data, comfortable having ideas challenged, and genuinely interested in commercial relationships
•Takes ownership early, asks sharp questions, and focuses on impact
Nice to have: SQL exposure
Conditions
•Full-time, 6-month internship starting 1 February 2027
•Eligible for bonuses, equity, other compensation, and benefits
•Employees must spend at least 50% of their time in the office unless approved for fully remote work; some roles require full-time office presence

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