About the Role
Joining as an Account Executive, you will own the commercial success of your assigned accounts. In this position, you will have direct, high-level exposure to C-Suite executives and senior leaders from the world's biggest and most valuable global brands. You will be responsible for end-to-end service delivery, building trusted member partnerships, and executing critical renewal and upgrade sales interactions within your account base. This is a fast-paced, high-impact opportunity perfect for an ambitious professional looking to accelerate their career.
Responsibilities
•Drive overall account growth by effectively retaining, managing, and developing long-term, trusted member partnerships.
•Manage the complete member journey, providing world-class support during onboarding, throughout the subscription lifecycle, and during renewal or off-boarding phases.
•Engage with senior corporate executives in household brands by running sophisticated product demonstrations, running training webinars, and strategically inviting members to exclusive events.
•Execute and plan comprehensive renewal plans for each assigned member and ensure maximizing regional value renewal rates.
•Strategically coordinate with internal teams to deliver value-add services for business members, including diagnostic result deliveries.
•Proactively recruit member executives for live and virtual events featured throughout the extensive annual member calendar.
•Build, maintain, and execute an outcomes-based business plan tailored to achieving quarterly and annual revenue and team renewal targets.
•Actively innovate to identify and unlock new ways to grow Procurement Leaders' presence and value creation within existing accounts.
•Continually review and improve existing member workflows to build a best-in-class customer experience.
Requirements
•5+ years of Account Management/Customer Success experience in a fast-paced B2B environment.
•Confident communicator with experience engaging senior stakeholders and C-suite executives.
•Commercially driven with a strong interest in revenue growth and long-term career progression.
•Strategic thinker with the ability to manage account risk and drive long-term client value.
•Strong business acumen, curiosity, and interest in market trends and procurement.
•Excellent written and verbal communication skills with strong attention to detail.
•Analytical and data-driven, with proficiency in CRM systems (Salesforce preferred).
Conditions
•Jan 2027 - March 2028 contract.
•Hybrid schedule required, with a minimum of 3x/week in the local office. Employees are welcome to use office space more than that where possible.
