About the role
As PayPal continues its mission to revolutionize commerce, we're looking for an Account Executive, SMB Outbound to join our Small and Medium Business Sales team in Germany. Every new SMB merchant we bring on is a small business getting a better way to get paid and grow. In this role, you'll acquire new merchants — including winback business — from partner platforms, working across a mix of DBM, partner-generated and AI-supported prospecting leads. It's a fast-paced, high-volume acquisition role: you'll qualify opportunities, present a clear value proposition, handle merchant objections, and support a smooth handover of newly acquired merchants to the Account Representative team.
Responsibilities
•Engage and collaborate with the immediate team
•Contribute to solutions and suggest efficiencies
•Exercise judgment on issues of importance
•Acquire, manage, and expand relationships with small and medium-sized merchants
•Prioritize work and ensure task completion guided by policies and procedures
•Qualify partner-sourced and AI-qualified leads, prioritising outreach against defined policies and procedures
•Present standard onboarding and value propositions to merchants operating on partner platforms
•Handle routine objections, close the right opportunities, and support a smooth path to PayPal acceptance
•Keep accurate activity, pipeline and next-step records, and hand newly acquired merchants to the Account Representative team with complete context
Requirements
•1+ years relevant experience and a Bachelor's degree OR any equivalent combination of education and experience
•Skilled at qualifying leads quickly, asking focused questions, spotting fit, and advancing the right opportunities efficiently
•A clear, confident communicator who can explain value in terms that resonate with merchants and handle common objections calmly
•Disciplined about pipeline hygiene, accurate stages, next actions and follow-up cadence, even across a high-volume funnel
•A collaborative partner who can work within established playbooks, ask for support when needed, and ensure a complete handover to the Account Representative team
•3+ years of relevant experience and a Bachelor's degree, or an equivalent combination of education and experience
Nice to have
•Experience in sales, customer acquisition, inside sales or a comparable customer-facing environment
Conditions
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. We offer comprehensive, choice-based programs to support all aspects of personal wellbeing — physical, emotional, and financial — delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
