Genesys

Account Executive, Mid-Market, Healthcare

In short

Mid-Market Account Executive role at Genesys focused on driving new business and managing existing customer relationships within the Healthcare industry. The company provides an AI-powered customer experience orchestration platform used by over 8,000 organizations worldwide. Requires 5+ years of healthcare sales success, experience closing large deals ($100k-$500k ACV) with multiple stakeholders, and up to 50% travel.

About the Role
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
As a Mid-Market Account Executive in Healthcare, you will be responsible for driving revenue growth and bringing in net new business from prospects in the Healthcare industry, in addition to managing existing customers. In this role, you will have the opportunity to bring innovative solutions to some of the largest companies where you will create and nurture strategic relationships. We look for individuals who have a record of overachieving and love to WIN!
Why Work for Genesys?
•You will own your earnings potential. You can build a lucrative pipeline of opportunity in a high growth industry segment.
•You will have the opportunity to work for a market leader (backed by Gartner MQ position).
•You will have a unique opportunity to understand our customers' strategies and help them drive their business using our unique solutions.
•You will have the ability to own and develop your territory.
What Do You Need to Have?
•Adjacent Cx Industry Experience or Healthcare Sales Experience (both preferred but not required)
•Experience leading complex sales cycles with a record of accurately forecasting and closing large deals ($100k-$500k ACV) including multiple stakeholders, geographies, and departments.
•Experience understanding customer needs and creating solutions using our products to solve their biggest challenges.
•Experience communicating, negotiating, and closing with customer executives and stakeholders.
•Experience building pipeline at or above 3X quota and capturing new business logos.
•5+ years of sales success selling into healthcare industry and related accounts.
•Experience leading complex sales cycle, with a track record of successful revenue attainment.
•Experience using MEDDPICC or similar deal qualification framework a plus.
•BS or BA degree or equivalent work-related work experience
•Ability to travel up to 50%
Compensation
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$84,100.00 - $147,900.00
Benefits
•Medical, Dental, and Vision Insurance.
•Telehealth coverage
•Flexible work schedules and work from home opportunities
•Development and career growth opportunities
•Open Time Off in addition to 10 paid holidays
•401(k) matching program
•Adoption Assistance
•Fertility treatments
Working at Genesys
•AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
•A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
•Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
•Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
•Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.
About Genesys
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.

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