About the Role
We are hiring a Account Executive / Customer Account Manager (CAM) to own, retain, and expand strategic enterprise customer accounts across the European region. This is a high-impact, revenue-owning individual contributor role focused on account expansion, renewals, retention, and net revenue growth. The CAM will own the full commercial lifecycle of existing accounts — from renewal strategy and value realization to upsell, cross-sell, and multi-year expansion planning.
Responsibilities
•Own and manage a portfolio of large enterprise accounts across Europe
•Carry and overachieve an expansion and renewals quota within assigned accounts
•Drive account expansion through upselling, cross-selling, additional modules, user growth, geographic expansion, and new use cases
•Develop and execute strategic account growth plans to maximize customer lifetime value and net revenue retention
•Proactively manage renewals cycles, commercial negotiations, and multi-year agreements
•Minimize churn through executive alignment, value realization tracking, and risk mitigation strategies
•Build strong executive relationships with CIOs, CPOs, CFOs, and Procurement Leaders
•Manage complex, consultative enterprise sales cycles for Source-to-Pay (S2P) SaaS solutions
•Identify whitespace opportunities and increase wallet share within Fortune 500 / large global enterprises
•Accurately forecast pipeline, renewals, and revenue based on realistic opportunity assessments
•Partner with Customer Success to drive product adoption and measurable business outcomes
•Collaborate with Marketing and Inside Sales to deepen account penetration and strengthen account intelligence
•Negotiate and close commercial agreements aligned to quota and growth objectives
•Travel within the region as required for strategic customer engagements
Requirements
•8+ years of experience in B2B enterprise SaaS account management / farming / expansion roles
•Proven track record of owning and exceeding expansion and renewal quotas
•Strong experience selling enterprise SaaS / Cloud solutions to large global organizations
•Demonstrated ability to manage complex, multi-stakeholder, consultative sales cycles
•Experience managing strategic enterprise accounts ($1B+ or large multinational organizations preferred)
•Strong commercial acumen with expertise in negotiation, pricing strategy, and multi-year deal structuring
•Excellent executive presence and stakeholder management skills
•Experience selling to Fortune 500 / global enterprises preferred
•EU citizenship mandatory
•Willingness to travel within Europe
Nice to Have
•Experience selling Source-to-Pay (S2P), Procure-to-Pay (P2P), eProcurement, CLM, or ERP solutions
•Background with procurement platforms such as SAP Ariba, Zycus, Coupa, Ivalua, GEP, ZIP, Oracle, or similar
•Recognition such as President's Club / Winner's Circle / Achiever's Club
•Experience managing large accounts with $10B+ annual revenue
Conditions
No conditions are stated in the posting.
