Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.
At Gallagher, we're looking for an Account Director to join our Housing team. This is a home-based role where you'll work closely with clients in the housing sector, helping them protect what matters most. You'll be part of a collaborative team that's committed to delivering tailored insurance solutions and exceptional service.
Responsibilities
In this role, you'll manage a portfolio of housing clients, ensuring their insurance needs are met with bespoke solutions. You'll lead client meetings, oversee account managers, and provide strategic advice to help clients manage risks effectively. You'll also work closely with our development managers to identify new opportunities and grow our business. Your day-to-day will involve building trusted relationships, ensuring compliance with regulations, and delivering on service agreements.
•Retaining and growing client accounts
•Developing and implementing client action plans
•Providing technical advice and support to clients and colleagues
•Collaborating with internal teams to deliver seamless service
Requirements
•A solid understanding of the insurance industry and housing sector
•The ability to explain complex issues in simple terms, whether in writing or in person
•Strong organisational skills to manage multiple clients and deadlines
•A proactive approach to problem-solving and continuous improvement
•Confidence in using tools like Microsoft Office (Word, Excel, Outlook)
Conditions
•Competitive compensation
•Comprehensive benefits programs designed to support your well-being
•Career development opportunities and ongoing learning
•A collaborative, people-first culture with accessible leadership
•The opportunity to do meaningful work with global reach and local impact
Although this role is listed as full-time, if you're in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. Reasonable adjustments to the recruitment process will be offered if required.
