About the Role
We're looking for an Account Executive with a proactive, can-do attitude to join the team working on one of our largest and most high-profile accounts – Post Office. This is a fantastic opportunity to grow your career within an established full-service creative agency, playing a key role in delivering integrated, impactful campaigns across a broad range of projects.
Responsibilities
•Support the end-to-end delivery of campaigns and projects from client brief through to final asset delivery
•Assist in the development of clear and inspiring creative briefs for internal teams
•Coordinate with Creative, Studio, Production, Digital and other specialist teams to ensure work progresses smoothly and deadlines are met
•Monitor project progress and proactively flag risks or delays
•Maintain clear and professional communication between clients and internal teams
•Build strong working relationships with clients, responding promptly and professionally to requests
•Prepare agendas, status reports, contact reports and meeting notes
•Organise and support client meetings and presentations
•Assist with budget tracking, purchase orders, invoicing and financial administration
•Accurately complete timesheets and maintain job management systems
•Conduct research into client sectors, markets and competitors where required
•Contribute positively to team meetings and wider agency initiatives
•Assist in the administration of workflows managed through JIRA project management platform, ensuring accurate workflows, timely updates and efficient issue resolution
•Provide administrative support within Ziflow review platform, ensuring correct review and approval flows
Requirements
•Experience working within a creative or studio project delivery team or marketing agency
•Excellent communicator with strong written and verbal communication skills
•Highly organised with exceptional attention to detail, with experience maintaining project documentation, trackers, and delivery processes
•Strong interpersonal skills
•Collaborative team player who contributes to team culture
•Proactive, solution-focused mindset
•Proficient in Microsoft Office
•Commitment to ongoing learning and development
Nice to Have
•Experience using digital delivery platforms such as JIRA or Ziflow would be beneficial but not essential
Benefits
•Hybrid working model (3 days in office, 2 days remote)
•Generous holiday allowance
•Workplace pension with employer contributions
•Health cash plan and life insurance
•Cycle to Work scheme
•Interest-free season ticket loan
•Access to MISSION Discovery, our bespoke learning platform
•Room to Grow career development programme with regular coaching
•Open approach to flexible working conversations
•Wellbeing support including: Mental health first aiders, 24/7 counselling and advice helpline
•Agency social events
