About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
Responsibilities
•Own a named account list of existing Stripe users and develop comprehensive account strategies to drive retention, satisfaction, and upsell/cross-sell expansion opportunities across digital native and enterprise accounts.
•Build, prioritize, and manage a robust expansion pipeline within existing accounts, including multi-quarter forecasting, renewal planning, and ongoing account reviews.
•Own the account lifecycle end to end—from executive relationship management and identifying expansion needs through solution design, commercial re-negotiations, product adoption, and account growth.
•Proactively generate account expansion opportunities through structured account planning, stakeholder mapping, business reviews, executive engagement, and strategic cross-sell initiatives.
•Partner with Customer Success and Account Management teams to identify emerging expansion leads and convert internal referrals into high-value upgrade opportunities.
•Ensure every assigned customer receives an exceptional, high-touch partnership experience across every engagement, driving long-term loyalty and product adoption regardless of account size or complexity.
•Deeply understand existing users' evolving business models, technical architectures, and strategic goals to deliver tailored solutions and co-create multi-year product roadmaps.
•Orchestrate and coordinate cross-functional Stripe teams (e.g. Solutions Engineering, Product, Legal, Risk, Operations, Leadership) to support existing customer success, resolve complex operational queries, and unlock expansion value.
Requirements
•5+ years of sales experience, preferably selling a highly technical product to enterprise customers, with a track record of top performance.
•Ability to understand technical requirements and craft solutions across multiple products.
•Ability to develop and execute account plans spanning multiple business units across complex organizations.
•A knack for working well with a wide range of people, both internally and externally.
•Strong presentation skills, particularly for in-person meetings with multiple stakeholders.
•Proven ability to lead complex negotiations involving bespoke commercial agreements.
•Strong verbal and written communication skills in English and Dutch.
•Ability to operate in a highly ambiguous and fast-paced environment.
•Strong interest in technology and a deep understanding of the space.
Nice to have
•Strong interest and knowledge in technology, the payments landscape, and related products, with the ability to advise customers strategically on payments, monetization, and platform architecture.
•Superior verbal and written communication skills, including experience crafting and delivering executive presentations, proposals, and commercial narratives.
•Ability to think and operate strategically (e.g. building multi-year account plans, portfolio strategies) and connect this thinking back into concrete operational execution across internal teams and customer stakeholders.
Conditions
•Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location.
•The annual salary range for this role in the primary location is €172,000 - €258,000. This range may change if you are hired in another location.
•For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
•Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.
