Workplace Coordinator-JLL
What this job involves:
As a Workplace Coordinator, you will manage daily facilities operations and workplace services for our client's offices, ensuring an exceptional experience for employees and visitors alike. You'll coordinate service delivery, respond to workplace needs, and support office operations that enhance both productivity and comfort. Acting as a frontline workplace ambassador, you'll serve as a key point of contact for workplace-related requests, working closely with vendors, service providers, and internal teams to keep the space running smoothly. You'll bring strong organizational skills, a service-first mindset, and the adaptability needed to thrive in a dynamic, fast-paced environment.
What your day-to-day will look like:
•Coordinate daily workplace operations, including cleaning, maintenance, and service delivery
•Process and manage workplace service requests through the service management system, serving as the primary point of contact for facilities-related inquiries
•Coordinate space changes, including moves, adds, and changes to workstations
•Manage inventory and ordering of office supplies, furniture, and workplace essentials, maintaining accurate asset records
•Coordinate with vendors and service providers to ensure effective, consistent service delivery
•Conduct regular facility inspections and quality assurance checks, and coordinate meeting room setups and special event arrangements
•Support visitor management, employee onboarding, emergency response procedures, and workplace improvement or sustainability initiatives
Required qualifications:
•HS diploma or GED
•2+ years of experience in facilities coordination, office management, or a similar role
•Strong customer service orientation with excellent interpersonal skills
•Experience with service request management and problem resolution
•Knowledge of facility operations and workplace services, with proficiency in workplace management systems and MS Office applications
•Strong organizational skills with the ability to prioritize multiple tasks and adapt to changing priorities
•Excellent communication skills, with experience coordinating service providers or vendors and managing inventory or space coordination
Preferred qualifications:
•Associate's or bachelor's degree in Facilities Management, Business Administration, or a related field
•Facilities Management Professional (FMP) certification or equivalent
•Experience in technology company environments or similar corporate settings
•Background in hospitality, service management, or event coordination
•Knowledge of health and safety requirements for office environments
•Experience with space planning, move management, or continuous improvement methodologies
•Knowledge of sustainable workplace practices
•Background in project coordination or supporting workplace technology systems
Schedule: M-F 8AM-5PM
Location: New York, NY (On-site)
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation: 75,000.00 – 80,000.00 USD per year. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Benefits:
•401(k) plan with matching company contributions
•Comprehensive Medical, Dental & Vision Care
•Paid parental leave at 100% of salary
•Paid Time Off and Company Holidays
•Early access to earned wages through Daily Pay
