Job Description
The Vended Application Senior Consultant I (Zscaler) serves as a subject matter resource for enterprise security platforms, with a primary focus on Zscaler technologies. This role partners with business, security, network, cloud, and infrastructure teams to deliver secure, scalable, and reliable solutions using cloud-delivered security services. The role is responsible for configuring, supporting, optimizing, and enhancing enterprise deployments while aligning platform capabilities with business and security requirements.
Key Responsibilities
•Administer, configure, and support Zscaler platforms including ZIA, ZPA, and related security services.
•Support secure internet access, Zero Trust Network Access (ZTNA), SSL inspection, web security, DNS security, and cloud-delivered security controls.
•Partner with network, security, cloud, identity, and application teams to implement solutions that meet business and security requirements.
•Evaluate business and technical requirements and recommend appropriate platform capabilities, policies, and configurations.
•Troubleshoot and resolve user access, application connectivity, traffic forwarding, authentication, policy enforcement, and performance issues.
•Configure and manage security policies, access controls, application segments, forwarding profiles, and authentication integrations.
•Review, test, and validate vendor software releases, new features, and service enhancements.
•Participate in functional, integration, user acceptance, and post-implementation testing.
•Develop and maintain technical documentation, standards, operational procedures, and knowledge articles.
•Identify opportunities to improve operational efficiency through automation, APIs, scripting, and process improvements.
•Manage incidents, service requests, vendor support engagements, and problem investigations.
Experience (preferred)
•3 or more years of experience supporting enterprise security technologies.
•Experience administering or supporting Zscaler solutions within a large enterprise environment.
•Experience supporting cloud-delivered security platforms, secure web gateways, Zero Trust solutions, or related technologies.
•Experience troubleshooting network connectivity, authentication, DNS, proxy, SSL/TLS, and application access issues.
•Experience working with Microsoft Entra ID, Active Directory, Okta, or similar platforms.
Preferred Qualifications
•Hands-on experience with ZIA, ZPA, ZDX, or other SSE/SASE platforms.
•Strong understanding of Zero Trust architecture and modern enterprise security principles.
•Experience with REST APIs, automation, and scripting languages such as Python or PowerShell.
•Familiarity with Infrastructure as Code (IaC), Git-based workflows, and CI/CD practices.
•Experience supporting enterprise cloud environments including AWS and Azure.
Skills
Amazon Web Services (AWS), Computer Science, Cybersecurity, Defect Resolution, ERP Applications, Functional Designs, Git, Git Workflow, Infrastructure As Code (IaC), Integration Testing, Issue Management, Microsoft Azure, Power Shell Scripting, Python (Programming Language), Python Automation, REST API Testing, Scripting, Secure Authentication, Security Controls, Security Management, Zero Trust, Zscaler Architecture
Compensation
Compensation offered for this role is 0.00 - 0.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
