About the role
As a Business Application Consultant (m/w/d), you are the central contact person for selected business applications and act at the interface between business departments, external service providers and IT functions. You ensure stable, efficient and compliant operations while also driving optimization, automation and AI initiatives.
Your tasks
•Responsibility for assigned business applications across the entire lifecycle, including operations, service quality, compliance and further development
•Advising and supporting internal departments as well as capturing and translating business requirements into sustainable application solutions
•Managing external service providers and internal support teams, and monitoring service quality and SLA compliance
•Supporting governance, risk and compliance requirements including software lifecycle management, audit requirements, licensing and security standards
•Identifying and implementing improvement measures to increase efficiency, standardization and process quality through digitalization, automation and AI-supported solutions
•Contributing to projects, releases and further developments through requirements management, coordinating dependencies and supporting implementation
•Coordinating the handling of incidents and problems, conducting root cause analyses and deriving sustainable improvement measures to increase operational stability
What you bring
•Successfully completed studies in business informatics, computer science, business administration or a comparable qualification
•Several years of professional experience (approx. 3 to 6 years) in application management, application consulting, support of business systems or a comparable IT-related business role
•Good knowledge of enterprise applications, business processes and application lifecycle management
•Experience working with business departments, external service providers and interdisciplinary teams
•Basic knowledge of IT service management frameworks (e.g. ITIL), governance structures and operating models
•Understanding of compliance, information security and risk management requirements in corporate environments
•Strong interest in digitalization, process optimization, artificial intelligence and automation technologies
•Analytical mindset as well as a structured and pragmatic way of working
•Ability to work independently, set priorities and manage multiple topics in parallel
•Strong communication and stakeholder management skills
•Very good written and spoken German and English skills
What we offer
•Flexible working: a hybrid work model with an average of two remote working days per week
•Individual development: extensive internal training and development offerings via our PATRIZIA Academy
•International & appreciative environment: an inclusive, equal-opportunity workplace in an international company, actively promoted by our ED&I Council
•Attractive additional benefits: various benefits such as JobRad bike leasing, childcare subsidies and a ShoppingCard with monthly credit
•Time for social engagement: two additional vacation days, e.g. for projects of our PATRIZIA Foundation
