About the Role
Accenture is a global professional services company providing strategy and consulting, interactive, technology, and operations services, with digital capabilities across these areas. Its Experience Design team creates services and digital products for public- and private-sector clients, drawing on user research, service design, interaction design, design systems, and design thinking.
Responsibilities
•Conduct user research, discoveries, and design evaluations; plan, scope, analyze, and communicate findings
•Transform business processes into user journeys through service design
•Create service blueprints, user journeys, flows, low- and high-fidelity prototypes, interface and component designs, specifications, presentations, and design pitches
•Develop user-centered, inclusive, and accessible services that meet user needs and business requirements
•Guide software engineers as they implement designs and collaborate with UX researchers, users, stakeholders, and multidisciplinary teams
•Lead workshops and inclusive design initiatives
•Translate user needs into journeys and demonstrate how solutions meet those needs with measurable value
•Reshape user stories and define acceptance criteria with the team
•Identify patterns and workflows across the wider system
•Contribute to analysis and synthesis, build consensus, and challenge assumptions
Requirements
•At least 3 years of design experience at a consumer-focused company or government body
•Degree in Design, Psychology, Human Computer Interaction, or a related field
•Experience across the design and development lifecycle, from discovery through working with developers on the final solution
•Service Design/UX experience, including user journeys, flows, low- and high-fidelity designs, and prototype experiences for user testing
•Experience producing component-based UI or contributing to a design system
•Experience designing mobile, tablet, and desktop interfaces and products that meet accessibility standards
•Understanding of typography, colour theory, branding, and information hierarchy
•Good understanding of how digital services are designed, developed, and operated
•Understanding of agile and lean practices
•Strong communication and stakeholder collaboration skills
•A portfolio showcasing design process and thinking
Nice to Have
•Experience working within the GDS framework and service standards
Conditions
•Competitive basic salary
•Benefits package includes up to 25 days' vacation per year, private medical insurance, and 3 extra days of leave per year for charitable work of your choice
•Flexibility and mobility are required, including time onsite with clients and partners
