# Underwriting Support Assistant
Leeds | Hybrid Working (3 Days Office / 2 Days Home)
Permanent | Up to £27,000 + 5% Annual Bonus
Launch Your Career in Underwriting with Markel
Are you organised, detail-focused and looking to build a long-term career within commercial insurance?
At Markel, we're looking for an ambitious Underwriting Support Assistant to join our successful Renewal Connect Team in Leeds. This is an excellent opportunity to develop technical underwriting expertise, gain exposure to a wide range of commercial insurance products and build a career with a business renowned for developing internal talent. Based within our Renewal Connect team, you'll play a key role supporting the renewal process across a diverse portfolio of commercial, charity, community and not-for-profit risks.
Whether you're already working in commercial insurance, financial services or a similar fast-paced environment, this role offers the opportunity to learn from experienced underwriters, work across multiple platforms and take your first step towards becoming an Underwriter.
Why Join Markel?
Markel is a global specialist insurer with a reputation built on expertise, integrity and exceptional service. As a Fortune 500 organisation, we combine the scale and strength of a global business with a supportive, collaborative culture that genuinely invests in its people.
Joining the Renewal Connect Team means you'll benefit from:
•A structured route into underwriting
•Exposure to multiple insurance products and sectors
•Funded CII professional qualifications and study support
•A strong track record of internal promotions
•Coaching from experienced Underwriters and Senior Underwriters
•Hybrid working and flexible benefits
•Opportunities to progress into Assistant Underwriter, Underwriter and wider insurance careers across Markel
The Opportunity
As an Underwriting Support Assistant, you'll provide high-quality administrative and technical support to a busy renewals underwriting team. You'll help manage a large portfolio of commercial insurance renewals while ensuring excellent service is delivered to brokers and colleagues.
This role is ideal for someone who enjoys working in a fast-paced environment, managing multiple priorities and delivering consistently accurate work.
You'll support business written across a variety of platforms including Acturis, Websure and IDEAL, gaining exposure to a broad range of commercial risks and underwriting processes.
What You'll Be Doing
•Providing technical and administrative support to the Renewal Connect underwriting team
•Managing and processing commercial insurance renewals accurately and efficiently
•Entering and maintaining information across multiple underwriting systems
•Liaising with brokers by telephone and email regarding renewal information
•Following up outstanding documentation and renewal requirements
•Requesting and reviewing survey reports and managing associated actions
•Managing workflow queues, diary items and post-renewal activities
•Handling internal and external queries in a professional manner
•Supporting wider underwriting and business improvement projects as required
•Building positive relationships with colleagues, underwriters and brokers
What We're Looking For
Essential
•Previous experience within commercial insurance, underwriting support, broker operations, claims, insurance administration or financial services
•Strong organisational and workload management skills
•Excellent attention to detail and accuracy
•Good communication skills, both written and verbal
•Ability to prioritise competing demands and manage multiple tasks simultaneously
•Strong Microsoft Office and general systems skills
•A proactive and positive approach to teamwork
Highly Desirable
•Experience within underwriting or underwriting support
•Acturis experience
•Experience working within a renewals environment
•Exposure to charity, social welfare or not-for-profit risks
•Progress towards, or interest in studying for, CII qualifications
•Experience using multiple insurance systems and platforms
What Success Looks Like
This is a high-volume environment where organisation and prioritisation are key. Successful individuals will be comfortable managing:
•Multiple workflow and post-renewal activities
•Fast-moving priorities and deadlines
•Large volumes of administration without sacrificing accuracy
You'll enjoy working in a structured environment and take pride in delivering excellent service and quality outcomes.
Your Development
At Markel, development isn't just encouraged, it's expected.
You'll have access to:
•Funded CII qualifications
•Study support and dedicated learning opportunities
•Ongoing coaching from experienced underwriting professionals
•Internal career progression opportunities
•Exposure to a broad range of commercial insurance products and sectors
Many members of the team have progressed from support roles into underwriting positions, making this an excellent platform for a long-term insurance career.
Working Arrangements
•Location: Leeds
•Working Pattern: Hybrid (3 days office / 2 days home)
•During your initial training period of approximately six weeks, you'll be expected to attend the office full-time to support your learning and development before transitioning to the hybrid model.
•Hours: Monday to Friday, 9:00am - 5:00pm
