At Acturis, innovation isn’t just part of our culture — it’s in our DNA.
Our journey began in 2000 in the garage of our co‑founder, Theo Duchen, who—together with fellow former McKinsey partner David McDonald—set out to reinvent insurance technology. From those start‑up beginnings, Acturis has grown into a global SaaS leader transforming the insurance industry.
Today, over 100,000 users in 40+ countries rely on our platform to run and grow their businesses. By partnering closely with brokers, insurers, and MGAs, we continue to shape modern insurance across both personal and commercial lines.
Recognised as a Great Place to Work® 2026, Acturis combines the agility and innovation of a start‑up with the scale and stability of an industry leader. You’ll join a team where expertise is valued, ideas move fast, and talented people make a real impact from day one. As an EcoVadis Committed‑rated organisation, we focus on creating long‑term value by operating in a sustainable and responsible way.
Day to day you will:
•Deliver a professional and welcoming front-of-house experience, acting as the first point of contact for visitors, colleagues and incoming enquiries.
•Coordinate the day-to-day running of the office, including facilities, suppliers, office equipment, catering, stationery and meeting logistics.
•Support employee experience through onboarding new joiners, health and safety administration, company events and wider office operations projects.
We offer structured development, clear progression, and genuine ownership — whether that means leading projects, shaping strategy, or mentoring others. You’ll work in a collaborative environment where strong performers progress quickly.
You can expect:
•A transparent progression structure with regular feedback, clear development goals and annual performance reviews.
•Early responsibility and ownership of key office, facilities and employee experience initiatives, with opportunities to contribute ideas and improve processes.
•Comprehensive onboarding, ongoing training and support from experienced colleagues to help you develop your operational, administrative and business support skills.
You’ll thrive here if you have:
•Experience working in a fast-paced, customer-facing environment, with the ability to remain professional, organised and responsive when managing multiple priorities.
•Strong communication and interpersonal skills, with confidence interacting with colleagues, visitors, suppliers and senior stakeholders.
•A proactive, self-motivated approach, excellent attention to detail, and good working knowledge of Microsoft Office applications including Word, Excel and Outlook.
This role is based in London, with an expectation of 5 days per week in the office. You must be available to start work in early December.
Unfortunately, Acturis is unable to offer sponsorship for this position at this time.
