About
Critical Manufacturing develops modular MES software for high-performance operations and Industry 4.0. Its solution serves the semiconductor, electronics, life sciences, and industrial equipment sectors.
Responsibilities
•Lead, coach, and support a team of UI/UX designers and researchers; strengthen team cohesion, set expectations and performance benchmarks, improve delivery, conduct regular 1-on-1s, and drive skill development
•Manage project allocation across core MES product modules, assess design staffing needs, and lead hiring and onboarding for UI/UX talent
•Establish user experience frameworks for shop floor conditions, operator efficiency, rapid data entry, alarm management, and context-aware operational dashboards
•Scale and maintain an industrial-grade Design System for high-density data, touchscreen interactions, shop floor lighting, and accessible UI patterns
•Partner with Product Managers and Engineering teams on feature roadmaps and system capabilities, incorporating customer insights through direct user contact
•Conduct and guide contextual research, including plant floor observations and operator interviews, and translate operational constraints into actionable design requirements
•Ensure UI/UX workflows support industry regulations, including audit trails, electronic signatures, and batch record accuracy
Requirements
•5+ Years of professional UI/UX Product Design experience in enterprise software, industrial automation, MES, SCADA, ERP, or complex B2B SaaS platforms
•2+ Years of formal experience managing and leading design teams
•Expertise in complex visual and functional information architectures, high-density data visualization, workflow simplification, and team leadership
•Deep understanding of operator workflows, shop floor ergonomics, and high-density industrial dashboards
•Advanced mastery of Figma, prototyping tools, scalable Design Systems, and AI tools for UI/UX
•Proficiency in quantitative and qualitative research methodologies for industrial or enterprise environments
•Ability to communicate complex technological and operational concepts clearly to engineering teams, executive stakeholders, and plant supervisors
•Passion for mentoring designers and translating raw industrial data into intuitive human experiences
•Excellent spoken and written English communication skills
Nice to have
•UX/UI for Industrial Systems
Conditions
Not specified in the posting.
