Johnson & Johnson

Transcend GTO-QM, Clinical Quality

In short

Johnson & Johnson is hiring a Global Template Owner for Clinical/R&D Quality within its multi-year Transcend program, consolidating quality management business processes onto a single global SAP S/4 HANA template. The role requires 10+ years of relevant experience across operations/supply chain/finance in complex multi-ERP environments, prior large-scale ERP transformation and people management experience, and involves leading change management, process documentation, and testing across a global organization. It is a hybrid role (minimum 3 days on-site) based in Beerse, Belgium, with alternate hybrid locations in Italy, Netherlands, Ireland, and several US/Canada/Switzerland sites, and up to 30% travel.

About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.
Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one "clean" ERP as a standardized platform for growth and efficiency gains.
This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
•United States - Requisition Number: R-089314
•Switzerland - Requisition Number: R-090763
•Canada - Requisition Number: R-090760
•Belgium, Ireland, Netherlands, and Italy - Requisition Number: R-090765
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
We are searching for the best talent for an IM Transcend: Global Template Owner – Quality Management – Clinical/R&D Quality! This hybrid position will be located in Titusville, New Jersey. Alternate hybrid locations may be considered in Raritan, New Jersey; Malvern, Pennsylvania; Springhouse, Pennsylvania; Toronto, Canada; Latina, Italy; Cork, Ireland; Beerse, Belgium; Leiden, Netherlands; or Zug or Shaffhausen, Switzerland.
Are you ready to be part of a multi-year global business transformation initiative that will transform and standardize our core business processes and products across Plan, Source, Make, Quality, Deliver, and Data, and enable our integrated data strategy through a single SAP S/4 HANA instance? Apply today for this exciting opportunity to shape and set the future direction for supporting and improving our new process across all areas.
As a member of the Quality Management team, this role will lead the consolidation of Clinical/R&D Quality business processes and support the creation of the Global Template aligned with the Transcend Global roadmap rollout.
Key Responsibilities
•Serve as the Innovative Medicine subject matter expert for all Clinical/R&D Quality activities to drive global S/4 HANA capability standardization, alignment, and adoption.
•Ensure all Clinical/R&D Quality processes and designs align with the Transcend future-state blueprint.
•Act as a Change Champion across Clinical/R&D Quality to support global standardization and process harmonization.
•Develop, document, and steward the Global Template, ensuring integrity, consistency, and alignment across all markets.
•Apply strong global and business-focused reasoning in handling critical issues, business risks, and the development of mitigation strategies.
•Build and optimize business processes aligned with the future-state Clinical/R&D Quality ecosystem architecture and support adoption across regional organizations.
•Support the execution of Business Simulation and User Acceptance Testing, as needed, ensuring deployment team understanding of intended template designs.
•Document and map all end-to-end Clinical/R&D Quality processes, ensuring high-quality and up-to-date knowledge center content.
•Provide insights and support for training design, compliance documentation, and ongoing process updates.
•Develop and implement standard testing approaches and tools to ensure consistent process validation.
•Support quality compliance, system validation, and change control processes to maintain an ongoing compliant state and ensure operational excellence.
Qualifications
Education
•Minimum of High School or equivalent diploma/degree is required; Bachelor's / University or equivalent degree strongly preferred
•Certifications are helpful in one or more of the following: PMP, FPX, or equivalent project management; APICS; and/or Lean/Six Sigma/Process Excellence
Experience and Skills — Required
•Minimum 10 years of relevant work experience
•Business functional experience (i.e., Operations, Supply Chain, and/or Finance) working in a complex, multi-ERP/system environment
•Experience in operating or supporting large-scale ERP processes following transformation/implementation programs
•Experience in supporting, improving, developing, implementing, and leading operational technological processes within a global organization
•Strong interpersonal, relationship building, and negotiating/influencing skills, with demonstrated ability to collaborate and communicate at various levels including program teams/execution and senior leadership/strategic levels
•People management and development experience (direct or indirect reports and internal/external partners)
Experience and Skills — Preferred
•Pharmaceuticals, Life Sciences, or other regulated industry experience
•Experience with business process design, engineering, or optimization
•Proven experience with large-scale SAP ERP replacement project(s)
•Experience effectively leading and governing multi-functional decision-making bodies
•Experience in deploying and/or improving standardized work processes, tools, and templates
Other
•Requires proficiency in English (written and verbal) to communicate effectively and professionally; proficiency in German, Dutch, or Italian is helpful
•May require up to 30% domestic and international travel depending on work location and business needs
•Requires the ability, through the flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week
Preferred skills: Compliance Management, Controls Compliance, Developing Others, Digital Assurance, Digital Governance, Human-Computer Relationships, Inclusive Leadership, Leadership, Performance Measurement, Process Optimization, Program Management, Quality Control (QC), Quality Standards, Quality Validation, Regulatory Compliance, Stakeholder Engagement, Standard Operating Procedure (SOP), Strategic Change, Team Management
Pay Range
The anticipated pay range for this position, in the primary posting location, is: €96,000.00 - €165,025.00
The anticipated pay ranges for additional locations are:
•Ireland – EUR 85,000 – EUR 146,050
•Italy – EUR 70,700 – EUR 122,015
•Netherlands – EUR 82,900 – EUR 144,210
Benefits
In addition to base pay, we offer the following benefits: an annual bonus with set target (% of pay) depending on pay grade/location, where the actual amount is based on the employees' and companies' performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some locations eligible dependents - can participate in several insurance plans.

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