Ferrero

Technologue | Ferrero Careers

In short

This Ferrero manufacturing site role covers process and product technology support, from monitoring semi-finished to finished product specifications to resolving technological issues on the production lines. The company is a global confectionery food manufacturer, and the position works closely with Production, Quality and Packaging teams. It requires a post-secondary degree in food science or technology (or equivalent experience) plus 1-3 years of field experience, strong knowledge of industrial processes, HACCP and quality systems, and an interest in sensory analysis.

About the Role
Reporting to the Technology Manager and working closely with Quality and Production, you ensure the correct application of the specifications, standards and methods governing the process, from semi-finished to finished product.
You have thorough knowledge of our products' characteristics. You monitor results, adjust the process when necessary, and are the site's point of contact for technological questions. You are dedicated to a UGP (production unit group) and provide support to other technologists.
You work in compliance with the site's reference frameworks: ISO 9001, RSPO SG, NF Mark, HACCP, IFS, FSSC 22000, FSMA, Self-Monitoring Guide, ISO 14001, ISO 50001 and FCA.
Product and Process
•Master the characteristics of the products and the critical variables of each manufacturing process.
•Provide daily assistance to the manufacturing lines and operators, and resolve technological issues.
•Monitor product compositions and the physico-chemical characteristics of semi-finished products.
•Ensure the correct application of parameters: dosages, process times, critical parameters.
•Knowledge of industrial equipment, production processes and technologies, standard operating procedures, health, safety and quality standards, work instructions, and industrial facilities.
•Technical knowledge of Ferrero products (related to mechanical/industrial applications) and technological knowledge (related to process science applied to the product).
•Responsible for training and updating everything related to technological and production processes (in close collaboration with the RTO, the RDL and team leaders).
•Responsible for data collection and system analysis related to processes concerning finished product results.
•Entry, transcription, recording, storage or maintenance of information in written or electronic form with presentations at local and central level.
Testing, Tasting and Sampling
•Tasting of products to verify that their profile complies with specifications, as well as certain samples with particular characteristics.
•Carrying out tests on raw materials, semi-finished products and/or alternative processes.
Continuous Improvement and Projects
•Identify anomalies, investigate root causes and implement corrective actions.
•Reduce waste and propose improvements to processes with weaknesses.
•Monitor semi-industrial, industrial and packaging trials.
•Contribute to the drafting and implementation of procedures and SOPs.
Quality, Safety and Communication
•Apply and enforce hygiene, quality, food safety, environmental and safety rules.
•Collect, record and analyze production data related to finished product results.
Your Contacts
•Internally, you work with Production, Quality, Packaging and Purchasing at the site, as well as with headquarters (Group Quality, Product Category Management), Soremartec and other Ferrero plants.
•Externally, you are in contact with suppliers of raw materials, equipment and facilities.
Requirements
•A post-secondary education (bachelor's degree or equivalent) in food science or technology, or equivalent experience.
•1 to 3 years of experience, ideally in the field as a line or project operator.
•Good knowledge of industrial processes, equipment and facilities.
•Proficiency in quality systems, the HACCP approach and safety rules.
•An interest in sensory analysis; prior experience in tasting is an asset.
•A methodical mindset, anticipation skills and strong responsiveness to technical issues.
•Initiative, team spirit and the reflex to raise the alarm in case of anomalies.
About Ferrero
The Ferrero adventure began in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the largest companies in the confectionery food industry, with many iconic brands sold worldwide.

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