Nexcess

Technical support engineer for servers

In short

This junior-level remote technical support role involves system administration of servers, diagnosing hardware, software and network issues, and working with cloud technologies and hardware monitoring. The employer, Servers.com (part of Nexcess), is an Infrastructure as a Service provider operating data centers worldwide. It requires Linux experience (Ubuntu, CentOS, Debian), terminal skills, a solid understanding of networking, and sufficient English for e-mail correspondence. The posting mentions remote work from Bratislava with optional co-working space and legalization support in Slovakia.

About
Servers.com, powered by Nexcess, delivers specialized Infrastructure as a Service solutions for organizations where performance, scalability, and reliable execution are essential. As part of Nexcess, Servers.com contributes deep infrastructure expertise to a broader cloud technology organization serving businesses worldwide. Our platform provides compute, storage, and networking services across the US, Europe, and Asia, with access to premium server hosting solutions in more than 26 data centers globally.
Responsibilities
•System administration of servers from anywhere in the world
•Diagnose hardware, software and network server issues
•Work with hardware monitoring
•Work with cloud technologies
Requirements
•Your English is sufficient for e-mail correspondence
•You are attentive to details, able to search and analyze information
•You have a deep understanding of how the Internet and networks work
•Experience with Linux operating systems (Ubuntu, CentOS, Debian)
•Knowledge of working in the Linux terminal
Conditions
•Work in a team of professionals at international level
•Comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow
•Mentor assistance, learning modern IT technologies
•Individual vocational training plan for 12+ months
•Opportunity to practice and improve your English
•Competitive salary and all necessary equipment
•Remote work from Bratislava with the possibility to use our co-working space
•Support of legalization in Slovakia if needed

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