About the role
Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers to make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils!
We are now looking for a Technical Sales Manager to join our team.
Greetings from your future manager:
"Technical Sales is a new customer-facing growth capability within our Technical Sales & Support organization. We are looking for professionals who can turn technical expertise into customer value, stronger relationships and new business. If you enjoy working directly with customers, coordinating complex technical projects and connecting commercial priorities with practical solutions, this role offers an exciting opportunity to make a visible impact." - Marzena Sidelnik, Senior Manager, Technical Sales & Support
Responsibilities
•Drive sales development through technical expertise, customer engagement and solution-oriented collaboration, in alignment with strategic account plans
•Act as a customer-facing contact point for technical matters, coordinating inquiries, qualifications and complex technical related support with the relevant internal functions
•Identify, shape and progress technically demanding business opportunities from initial customer need through feasibility
•Provide expert consultation on pressure-sensitive label materials, converting, printing and label application technologies
•Lead customer technical projects end-to-end, including project planning, stakeholder coordination, follow-up, risk management and clear documentation of outcomes
•Support product homologation, customer trials and new product implementation, ensuring that technical requirements and success criteria are clearly defined
•Build trusted, long-term customer relationships and strengthen confidence in UPM Adhesive Materials solutions, services and technical capabilities
•Gather customer, application, market and competitor intelligence and translate it into actionable input for portfolio development and internal capability building
Requirements
•Strong expertise in pressure-sensitive label materials and practical experience in label converting, printing and labeling application technologies
•Understanding of label products, technical specifications, material performance and customer process requirements
•Commercially minded and able to connect technical solutions with customer value, account priorities and profitable growth
•Experience in customer-facing technical work, consultative selling, application development, technical service or a comparable role
•Ability to manage projects independently, coordinate cross-functional stakeholders and move complex topics toward clear decisions and results
•Ability to build credible customer relationships and communicate clearly at different organizational levels, internally and externally
•Combines structured analytical thinking with a practical, action-oriented approach to problem solving
•Demonstrates self-leadership, sound prioritization, curiosity and the ability to work effectively in a changing, international environment
•Willing and able to travel frequently within assigned market or region
•Fluent in English and in the relevant local language - French or German or Italian
Conditions
•A meaningful job: an inspiring purpose "We renew the everyday for a future beyond fossils". The work is impactful and transformative.
•A caring community: built on great team spirit and shared commitment; support for work-life balance.
•Development opportunities: learning and growth throughout the career in an international, multi-business organization.
•Responsible employer: sustainability at the core of everything the company does, with ambitious science-based sustainability targets; fosters diversity and inclusivity.
•This position is fully remote (home-office based).
•The position holder will report to Senior Manager, Technical Support EMEIA.
•For further information about the role, contact Marzena Dorota Sidelnik at [email protected].
How to apply
To apply, submit CV and cover letter by November 23, 2026. Only applications submitted through the online application system are accepted. Applications are reviewed as they are received, and candidates may be contacted before the application deadline. For support with submitting an application, contact the HR Services Team at [email protected] or tel. +48123999400.
About UPM
UPM is a material solutions company, renewing products and entire value chains with an extensive portfolio of renewable fibres, advanced materials, decarbonization solutions, and communication papers. UPM's performance in sustainability has been recognized by third parties, including EcoVadis and the Dow Jones Sustainability Indices. UPM operates globally and employs approximately 15,100 people worldwide, with annual sales of approximately €9.7 billion. UPM's shares are listed on Nasdaq Helsinki Ltd.
