Medtronic

Technical Consultant- EP Therapies

In short

Technical Consultant role at Medtronic supporting Electrophysiology Therapies (cardiac rhythm management and ablation) across a territory based in Abu Dhabi, UAE, with hybrid work in Dubai. The job involves onsite clinical and technical support during cardiac device implantation and electrophysiology procedures, training healthcare professionals, and collaborating with commercial teams on account strategy. Requires a bachelor's degree in a healthcare-related field, at least 6 years of experience in medical devices/cardiology/electrophysiology, and professional English proficiency.

About the Role
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
Responsibilities
The Electrophysiology Therapies (Cardiac Rhythm management and Cardiac ablation solution) team is focused on advancing innovative technologies for the diagnosis and treatment of cardiac arrhythmias. The team supports the adoption of advanced electrophysiology solutions, partnering closely with electrophysiologists, healthcare professionals, and hospital teams to provide clinical and technical expertise and help improve patient outcomes. This role is based in Abu Dhabi, United Arab Emirates, supporting customers across the assigned territory. The position requires regular travel within the territory to provide onsite clinical, technical, and customer support, including support during electrophysiology procedures.
As a Technical Consultant, you will serve as the clinical and technical expert for Medtronic's Electrophysiology Therapies, partnering with physicians, electrophysiologists, catheterization laboratories, and hospital teams to support procedures, drive therapy adoption, and improve patient outcomes. Your responsibilities will include:
•Providing clinical and technical support during Cardiac device implantation and Electrophysiology procedures.
•Delivering real-time case support and troubleshooting in cath-labs and electrophysiology suites.
•Conducting product training and educational programs for physicians, nurses, technicians, and other healthcare professionals.
•Supporting the introduction and adoption of new technologies and therapies across assigned accounts.
•Supporting clinical evaluations, workshops, scientific meetings, and educational activities.
•Collaborating with commercial teams to develop account strategies and identify growth opportunities.
•Building strong relationships with key customers and healthcare stakeholders.
•Supporting inventory management, consignment reviews, and field corrective actions when required.
•Ensuring compliance with Medtronic policies, quality standards, and local regulatory requirements.
Requirements
•Bachelor's degree in biomedical engineering, Nursing, Clinical Sciences, Medical Technology, or a related healthcare field.
•Minimum 6 years of experience in the medical device industry, cardiology, electrophysiology, Cardiac rhythm management, or cath lab environments.
•Strong clinical and technical aptitude with the ability to learn complex technologies.
•Excellent communication, presentation, and relationship-building skills.
•Ability to work independently in a dynamic and fast-paced clinical environment.
•Professional level English proficiency, both written and spoken.
•Experience delivering customer training and education programs.
•Proficiency with Microsoft Office and CRM systems such as Salesforce/SFDC is preferred.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits
Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

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