Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Team Leader Factory Support Training and Mentoring
About the Role
The Team Leader will lead the Factory Support Group training and mentoring team, supervising trainers, mentors, and training specialists. This role will build and coordinate effective training plans for new testers and work closely with production to help team members reach readiness efficiently and support a smooth production run. The successful candidate will also bring forward and implement practical ideas that make training faster, more consistent, and more effective.
Key Responsibilities
In this role, you will:
•Lead, coach, and support trainers, mentors, and training specialists, setting clear priorities and promoting consistent training practices.
•Formulate and maintain structured training plans for new testers, aligned with role requirements, production needs, and applicable quality and safety expectations.
•Coordinate training schedules and resources with production leaders to support onboarding while maintaining production coverage.
•Develop, introduce, and implement new training methods, materials, and approaches that improve training speed, efficiency, and knowledge retention.
•Work with production and subject matter experts to identify skill gaps, update training content, and keep learning materials current and practical.
•Monitor trainee progress and readiness, gather feedback, and use results to refine training plans and methods.
•Promote consistent knowledge transfer across teams, and help trainers and mentors share effective practices.
•Identify opportunities to improve training processes and communicate progress, challenges, and resource needs to relevant stakeholders.
Requirements
To be successful in this role, you will bring:
•Experience leading or coordinating a team in a manufacturing, production, technical training, or comparable environment.
•Experience managing training activities and developing or implementing new training methods; this experience is strongly preferred.
•The ability to plan and prioritize training around operational needs and changing production demands.
•Strong coaching, communication, and collaboration skills, with the ability to work effectively with trainers, mentors, trainees, and production teams.
•A practical, improvement-focused approach and the ability to use feedback and performance information to make training more effective.
•Good organizational and problem-solving skills, with attention to quality, safety, and consistent work practices.
•A degree or equivalent experience in manufacturing, engineering, learning and development, or a related field is preferred.
