Description
We are looking for a knowledgeable, proactive, and self-motivated Systems Engineer to join our global yet closely-knit Systems Development team. Our in-house projects include but are not limited to web and desktop apps, ERP system, BPM system, document management system, AI initiatives and more.
Responsibilities
•Provide support of off-the-shelf software packages (Tier 2 and Tier 3)
•Perform installation of Tier 3 and certain Tier 4 information systems and conduct user training
•Perform installation and support of specialized systems (e.g. special warehouse systems)
•Monitor company's software updates and new software releases and recommend migration to these versions if necessary
•Follow release of new software which can potentially interest the company, and recommend their purchase
•Update validation status of CFR 21 Part 11 applicable to information systems
•Study project-specific IT equipment provided by company's clients, conduct required user training and provide further equipment support
•Conduct regular technical audits in the company's departments, to check compliance with PSI standards regarding usage of specialized equipment and Tier 3-4
Requirements
•University or College degree, Computer Science/IT specialty
•Solid technical background
•Experience supporting business applications, software platforms, or enterprise systems
•Experience with creating SQL queries
•Excellent communication and collaboration skills
•Strong analytical skills
•Ability and desire to work in a service-oriented and customer-focused environment
Nice to have
•Prior experience in systems analysis
•Experience with Jira Service desk and Confluence or similar products
•Experience in systems development and systems validation
•Background in testing (preparing test cases and execution of test scripts)
Conditions
•Full-time employment, based in Almaty or within Kazakhstan
•This position does not support remote work from outside of Kazakhstan
•Stable, privately-owned company, organically growing since 1995
•Intensive induction program, technical and industry-related trainings for an optimal start and continuous development
•Diverse projects that include but are not limited to web and desktop apps, ERP system, BPM system, document management system, AI initiatives and more
•Friendly and supportive atmosphere in a committed team
•International environment, with colleagues around the world
•Opportunities to quickly see the results of your work
