Lambda

Staff Product Manager - Observability

In short

Staff Product Manager owning observability products for a cloud GPU infrastructure company, covering customer-facing GPU and cluster health, utilization, job telemetry, and InfiniBand metrics. Requires 7+ years of product management experience including 3+ years on technical infrastructure or developer-facing products, and comfort with distributed systems, metrics pipelines, and failure modes. The role defines SLIs/SLOs/SLAs and works across AI research labs, startups, and enterprise ML teams, in a hybrid US-based position.

About the Role
You will own observability products across the cloud, including customer-facing GPU and cluster health, utilization, job telemetry, and InfiniBand metrics. You will define the product roadmap, build diagnostics, establish telemetry foundations, and work with customers and cross-functional partners to launch, measure, and improve features.
Requirements
•7+ years of product management experience
•3+ years working on technical infrastructure, platform, or developer-facing products
•Ability to turn data and customer signals into product decisions
•Experience influencing cross-functional stakeholders and shipping products with cross-team adoption
•Experience taking products from idea through launch, measurement, and iteration
•Comfort discussing distributed systems, metrics pipelines, hardware health, and failure modes
•Strong writing skills
•Ability to work through ambiguity and define iterative plans
Responsibilities
•Define and drive the observability product strategy and roadmap
•Decide which telemetry signals customers see through the console and Lambda Cloud API
•Build diagnostics that distinguish customer code or configuration issues from platform problems
•Define and productize SLIs, SLOs, and SLAs
•Define internal telemetry with SRE and fleet engineering
•Gather customer feedback from AI research labs, startups, and enterprise machine learning teams
•Align engineers, designers, and executives on the roadmap
•Define success metrics, measure adoption, and iterate on features
•Deliver observability capabilities through the console, API, and cluster tooling
Benefits
•Cash and equity compensation
•Health, dental, and vision coverage for employees and dependents
•Wellness and commuter stipends for select roles
•401k plan with 2% company match for USA employees
•Flexible paid time off

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