EY Uzbekistan

Staff / Advanced Staff in Business Consulting (Banking / Customer Transformation)

In short

This role involves supporting banking and customer transformation projects for banks and financial institutions in Tashkent, including business analysis, process optimization, operating model design, and financial modeling. The company is EY Uzbekistan, part of a global professional services organization. It requires 2–3 years of relevant experience in consulting, banking, or financial services, strong Excel and financial modeling skills, and professional proficiency in both English and Russian.

Location
Onsite in Tashkent, Uzbekistan
Company
EY Uzbekistan is part of a globally connected professional services organization working with banks and financial institutions on business transformation.
What you will do
•Participate in banking and customer transformation projects across retail, SME, and corporate banking.
•Analyze banking processes, operating models, organizational structures, and performance metrics.
•Conduct market research, benchmarking, and interviews with client representatives.
•Develop financial and operational models, including business cases, scenario analysis, cost-benefit assessments, and FTE/capacity models.
•Support process optimization, customer journey redesign, and target operating model development.
•Prepare client presentations, reports, and analytical materials; participate in meetings and workshops and support junior team members.
Requirements
•Bachelor's or Master's degree in Finance, Economics, Business Administration, Management, or a related field.
•2–3 years of relevant experience in consulting, banking, financial services, transformation, business analysis, or a related area.
•Understanding of banking products, customer segments, and key banking operations.
•Strong analytical, problem-solving, written, and verbal communication skills.
•Experience working with financial and operational data, strong Excel skills, and financial modeling experience.
•Professional proficiency in English and Russian is required.
Nice to have
•Experience in banking transformation, operational excellence, process optimization, or operating model projects.
•Knowledge of management reporting, KPI analysis, budgeting, FTP, or cost allocation methodologies.
•Experience with CRM systems, banking platforms, or data analytics tools.
•Previous experience in consulting firms or project-based environments.
Culture & Benefits
•Opportunity to work on major transformation projects for leading banks and financial institutions.
•Exposure to senior client stakeholders and decision-makers.
•Continuous professional development through EY learning programs and global resources.
•Collaborative, high-performing team environment.
•Career growth opportunities within EY.

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