IQVIA

Sr Reference File Maintainer Assoc

In short

This senior reference file maintainer role involves processing and coding data into IQVIA's database system, performing quality control, and delivering output files to clients or local offices. The position requires coordinating with local offices and support teams in Bangalore (IP) to resolve QMS issues, monitoring jobs across multiple IMS systems, and acting as a subject matter expert for related processes and tools. It is based at IQVIA, a global provider of clinical research, commercial insights and healthcare intelligence services.

Responsibilities:

•Perform all processing tasks.

•Codes data into IQVIA database system.

•Log production related to QMS issues, clarify and help resolve directly with LO, IP (Bangalore) or other involved parties.

•Interact with LO to update details of all production related binding documents.

•Escalate to LO or the relevant support teams any issues found during production.

•Perform Quality Control.

•Create and deliver output files in different formats to end-client or LO according to schedule.

•Deliver Ad-hoc to LO on request.

•Monitor jobs across different IMS systems.

•Prioritization of production schedules.

•Maintain and update KPI and AIS records.

•SME (Subject Matter Expert) for all the processes and tools run through answering queries.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.

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