About the Role
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. We're seeking a Senior Project Manager to help shape meaningful shareholder engagement strategies and turn them into seamless client campaigns. As Senior Project Manager, you'll bring teams together, use data to guide decisions, and build trusted relationships that help clients deliver an outstanding experience.
Responsibilities
•Responsible for creating, tracking and communicating of shareholder engagement strategy to clients
•Partner with service, production and call center to ensure client's engagement strategy is followed throughout campaign
•Responsible for the oversight of client communication schedule to ensure all deliverables are met
•Attend client meetings and industry conferences to develop relationships, subject matter expertise and foster trust
•Listen for opportunities to offer additional products/services to existing clients
•Participate in the sales process where required, possible local travel
•Serve as a sponsor and proxy for the ultimate customer. Deep focus on understanding customer requirements and customer experience
Qualifications
•3+ years client service and strategy experience
•Deep knowledge of traditional solicitation process and shareholder engagement products
•Experience with the Broadridge's Shareholder Data Services product a plus
•Ability to travel to client meetings and industry events
•Strong data analysis, comfortable with understanding and translating data analytics
•Understanding of corporate issuers and requirements of corporate secretaries
•Excellent internal and external communication skills required; client service experience a plus
•Ability to operate in evolving environment as process and technology around these products changes with the product growth
Compensation
•Compensation Range: $80,000 - $85,000
•Bonus Eligible
•Benefits information available at www.broadridgebenefits.com
