MSD

. Specialist, Software Engineering (CIAM)

In short

Senior Software Engineer role focused on designing, developing, and supporting Customer Identity & Access Management (CIAM) solutions for a global biopharma company, using PingOne and related technologies. Requires 7+ years of software engineering and CIAM experience, knowledge of OAuth 2.0, OIDC, SAML, SSO/MFA, REST APIs, CI/CD, and Agile practices. The role involves troubleshooting, platform upgrades, compliance, and collaboration with architects and product teams. Onsite position with no relocation support and no visa sponsorship.

Senior Specialist, Software Engineering (CIAM)
Based in Hyderabad, join a global healthcare biopharma company and be part of a 130-year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products. Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.
Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company's IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes.
Responsibilities
•Design, develop, configure, and support CIAM solutions using PingOne and related technologies
•Implement authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), Authorization, federation, and consent management capabilities
•Develop integrations between CIAM platforms and web-applications
•Support customer identity lifecycle management and access governance processes
•Troubleshoot production issues and drive continuous platform improvements
•Ensure compliance with security, privacy, and architecture standards
•Participate in platform upgrades, market rollouts, and modernization initiatives
•Create and maintain technical documentation and implementation standards
•Collaborate with architects, engineers, product teams, and business stakeholders
Requirements
•Bachelor's degree in computer science, Engineering, Information Systems, or related field
•7+ years of software engineering and CIAM experience
•Experience with PingOne, Okta, Auth0, or similar CIAM technologies
•Strong knowledge of OAuth 2.0, OpenID Connect (OIDC), SAML, federation, and API security
•Experience with REST APIs, cloud platforms, and modern software development practices
•Experience with CI/CD pipelines, Git, and Agile delivery methodologies
•Strong analytical and troubleshooting skills
•Experience with B2B and B2C CIAM and digital customer-facing web-applications
•Knowledge of GDPR, consent management, and identity governance
•Experience integrating Salesforce, eCommerce, CRM, or customer engagement platforms
•CIAM or Identity Management certifications
•(Web-) UX & UI creation experience
Skills: Customer Identity & Access Management (CIAM), Identity Federation & API Security, REST APIs & Cloud Integration, PingOne Advanced Services, PingOne SSO / Sign On, MFA / PingID, Directory, Authorize, DaVinci, CI/CD Pipelines & Git, Agile Delivery Methodology, GDPR & Consent Management, Salesforce (API) / MuleSoft / SAP BTP / AWS, Microservices, Identity Governance (IGA) & Troubleshooting, Access Management Software, Application Integrations, Application Programming Interface (API) Security, Auth0, Authentication Protocols, Data Engineering, Data Visualization, Design Applications, Information Technology Management, OAuth, OpenID, OpenID Connect, Platform Management, Secure Authentication, Security Compliance, Security Controls, Security Protocols, Single Sign-On (SSO), Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture
Conditions
The Senior Specialist, Software Engineering (CIAM) is responsible for the design, development, implementation, and support of Customer Identity & Access Management solutions across the global digital ecosystem. This role focuses on delivering secure, scalable, and compliant identity services using the Connect 2.0 platform and related CIAM technologies. The CIAM platform is a strategic foundational capability supporting customer-facing applications, digital channels, and business programs across Animal Health.
Employee Status: Regular. Relocation: No relocation. VISA Sponsorship: No. No Travel Required. Flexible Work Arrangements: Not Applicable. Shift: Not Indicated. Valid Driving License: No. Hazardous Material(s): n/a. Job Posting End Date: 10/22/2026.

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