Genpact

Specialist - HRO - Payroll & Benefits 4A

In short

This role administers payroll and employee benefits programs, including COBRA, FSA, online enrollment, PeopleSoft event processing, benefit audits, and ACA compliance. It is posted by Genpact, a technology and business process outsourcing company, for a hybrid, mid-level position in Costa Rica. It requires proficiency (C2) in both English and Spanish, along with a bachelor's or master's degree in a business-related field.

Specialist - HRO - Payroll & Benefits
Genpact is an agentic and advanced technology solutions company that leverages process intelligence and artificial intelligence to deliver measurable outcomes.
Job Description
•Handle error reports from vendors concerning eligibility issues.
•Administer COBRA and flexible spending account (FSA) plans.
•Oversee the online enrollment process.
•Process events in PeopleSoft.
•Conduct benefit audits to ensure accurate employee enrollment.
•Engage in cyclical benefit programs, including:
•Open enrollment processes
•Entering elections into the system
•Affordable Care Act (ACA) administration and compliance
•Assist with resolving employee benefit-related inquiries.
•Perform other duties as assigned.
Qualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications
•Certified Payroll Professional (CPP) - Chartered Institute of Payroll Professionals (CIPP)
•Certified Public Accountant (CPA) - Perfekt Szolnok
Required Skills
Payroll Management, Payroll Processing
Language
English, Spanish
Language Proficiency - Proficient - C2
Job Type
Regular
Master Skill List
HRO - Payroll & Benefits
Remote Type
Hybrid
Work Shift
Day Job (Costa Rica)

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