Location
Astana, Kazakhstan — on-site at the employer's location
Company
VIETJET QAZAQSTAN operates an airline business with direct digital sales and online booking channels.
What you will do
•Own and develop the airline's website, mobile application, and online booking engine.
•Manage GDS connectivity with Amadeus, Sabre, and Travelport, as well as NDC/API integrations with OTAs, aggregators, and corporate booking tools.
•Maintain uptime, stability, and performance of booking and payment systems while coordinating incidents and upgrades with IT.
•Oversee payment gateways, fraud prevention tools, and PCI DSS compliance.
•Improve the passenger booking journey through UX/UI initiatives, A/B testing, and conversion rate optimization.
•Analyze customer behavior and optimize the traffic-to-search-to-booking-to-payment funnel using web analytics.
Requirements
•Higher education in Information Technology, E-Commerce, Digital Marketing, or a related field.
•At least 2 years of hands-on experience in digital sales, e-commerce management, or online channel development.
•Practical knowledge of GDS systems such as Amadeus, Sabre, or Travelport, plus API/NDC connectivity principles.
•Experience with GA4, Hotjar, Microsoft Clarity, CMS platforms, and CRM systems.
•Understanding of UX/UI principles, conversion rate optimization, online payments, PSPs, and payment security standards.
•English at Upper-Intermediate (B2) level or higher is required for vendor communication and technical documentation.
Culture & Benefits
•Full-time, on-site work at the employer's location in Astana.
•Collaboration with IT, product, design, vendors, OTAs, aggregators, and corporate booking tools.
