Solutions Architect – Broadcast & Media Infrastructure (m/f/d)
Country: Malaysia
City: Kuala Lumpur
Remote Status: Hybrid
Hours: Full Time
Employment-Type: Permanent Appointment
RIEDEL Communications is the leading provider of live production tools in the media, sports and entertainment sectors. To cover our customers' needs holistically, we are divided into three business units: Product Division, Managed Technology & Riedel Networks.
Our Product Division develops, produces and distributes audio, video, IT and communication solutions. With our live production tools for the media, sports, entertainment and corporate industries, we deliver a wide range of high-quality and state-of-the-art products that are among the most innovative of their kind in the industry.
As a Solutions Architect – Broadcast & Media Infrastructure (m/f/d), you will be responsible for the design and implementation of state-of-the-art broadcast IT infrastructure to support Riedel's solutions. The role requires a strong background in both broadcast and IT technologies, with a focus on cloud, IP-based system and media workflows.
Your Responsibilities
•You design and architect advanced broadcast and media solutions that integrate cloud-based, IP-based and on-premises technologies into customer environments
•You translate customer requirements into end-to-end technical solution designs, system architectures, and media workflows for live production and broadcast operations
•You act as a trusted technical advisor, providing guidance on broadcast IT infrastructure, networking, cloud platforms, and media technologies
•You develop technical concepts, proof-of-concepts, demonstrations, and solution presentations for customers and internal stakeholders
•You provide technical leadership and hands-on support during deployment, integration, testing, troubleshooting, and early product adoption phases
•You collaborate closely with Product Management, Development, Sales, and Customer Success teams to ensure solutions meet customer needs and business objectives
•You create and maintain technical documentation, including solution architectures, workflows, technical specifications, and operational guidelines
•You stay up to date with industry trends, emerging technologies, and relevant broadcast standards to continuously enhance our solution portfolio
That's You
•Degree in Computer Science, Information Technology, Communications Engineering, or a related technical field; comparable qualifications and relevant experience are also welcome
•5+ years of experience in customer-facing technical roles, solution architecture, systems engineering, or technical consulting within broadcast, media technology, IT infrastructure, or similar industries
•Strong expertise in broadcast systems and modern broadcast IT infrastructures, including live production environments and media workflows
•Hands-on experience designing and implementing cloud-based, IP-based, and on-premises solutions using platforms such as AWS, Azure, or GCP
•Solid understanding of enterprise networking, routing, firewall concepts, security principles, and distributed systems architectures
•Advanced knowledge of Windows and Linux operating systems and their application in complex production environments
•Experience with broadcast standards and technologies such as SMPTE ST 2110, NMOS, PTP, Dante, SRT, EBU recommendations, AMWA specifications, or comparable technologies is a strong advantage
•Ability to work under pressure in fast-paced environment and willingness to learn new technologies and keep updated with the technology trends
•Flexibility and willingness to travel on average 3 days per month depending on ongoing projects and customer needs
•Excellent communication and stakeholder management skills with the ability to explain complex technical concepts to both technical and non-technical audiences in fluent English
We Offer
•A collaborative, primarily office-based work environment with flexibility for remote working
•Tailored learning, development and training opportunities to support your personal and professional growth
•Comprehensive medical insurance and private healthcare coverage
•20 days of annual paid leave
