About the Role
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
The Social Media Assistant supports QVC UK and the Digital and Social team, helping to deliver paid and organic social campaigns while supporting the growth of QVC's shoppable social platforms, including TikTok Shop and YouTube Shop.
This is an exciting opportunity to contribute to social commerce strategies, coordinate campaign activity and support the smooth running of a fast-paced, collaborative team. You will help deliver results with speed, build strong relationships and lead with agility, all of which are core competencies in QVC's Leadership Model.
This role is hybrid and will require you to be onsite at Chiswick Park, West London two days a week.
Responsibilities
•Support the planning, scheduling and deployment of paid and organic social campaigns across Facebook, Instagram, TikTok and YouTube.
•Assist with the creation and optimisation of paid social advertising, including asset management, copywriting and audience targeting.
•Monitor campaign performance, compile weekly and monthly reports, and provide actionable insights.
•Monitor QVC catalogues across TikTok Shop and YouTube Shop, checking stock, offers and product information.
•Support TikTok Shop activity, including live shopping, advertising campaigns, product updates, promotions, creators and affiliates.
•Coordinate product orders and send-outs for samples, shoots, competitions and paid campaign assets.
•Support finance processes, including purchase orders, invoicing and campaign budget maintenance.
•Manage tracked links, campaign documentation and general administration.
•Support the coordination of creators and affiliates through TikTok Affiliate Centre and Lark.
•Help manage live shopping events and content banking with the social and PCC teams.
•Research emerging paid social trends, platform updates and new advertising features.
•Collaborate with Digital and SEO teams to maximise campaign visibility and searchability.
•Contribute to cross-functional projects that drive innovation and customer engagement.
Requirements
•Experience of, or a strong interest in, paid social media campaigns, including platforms such as Facebook Ads Manager and TikTok Ads.
•Knowledge of social media platforms, content management systems and campaign analytics.
•A creative mindset, with excellent promotional writing and communication skills.
•Strong organisational and administrative skills, with the ability to manage multiple projects and deadlines.
•Excellent attention to detail and an analytical approach to monitoring campaign performance.
•Strong collaboration skills and the ability to build effective relationships across teams.
•A self-motivated approach, with the ability to work independently and contribute positively within a fast-paced team.
•An interest in social commerce, live shopping, affiliate marketing and emerging digital platforms.
Benefits
Total Rewards package includes competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and company discounts.
Disability Confident Scheme
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme ("DCS"). For any UK based roles, if you'd like to be considered under this scheme, please indicate this on the application form.
