KONE

Service Supervisor

In short

KONE is hiring a Service Supervisor in Birmingham, AL to manage local elevator/escalator service operations, driving safety, quality and customer satisfaction goals for a territory. The role requires 2+ years of relevant maintenance expertise plus supervisory experience, ideally leading a union-represented workforce, along with an associate's degree in a related field or equivalent experience. It involves collaborating across the organization and learning new technologies. Salary range is $105,100–$144,540 plus a 15% target annual bonus.

About KONE
Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.
Are you ready to make your next career move to join our team and manage your own local service operations as our Service Supervisor for KONE Birmingham, AL?
•In your professional experience – has implementing and monitoring safety guidelines been your top priority for you and your team?
•Do you take pride in providing learning opportunities for your team?
•Are you successful in effectively managing a schedule and your team's overall performance?
•Are you able to collaborate with all levels of the organization to achieve business goals?
•Do you have an appetite for learning and leveraging new technologies?
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!
Role
As our Service Supervisor, you will successfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.
Requirements
You will bring 2+ years of relevant maintenance expertise as well as supervisory experience ideally leading a union represented workforce to our KONE family and an appetite for learning an exciting and new field. You will use the knowledge gained when obtaining your associates' degree in a related field or additional years of experience.
Culture
•We value your authentic self
•Diversity, equity and inclusion is embedded in our strategy and values
•Collaborative, creative and supportive work environment
•Passionate about safety, quality and innovation
•We care about the communities where we live and work
Benefits
•Competitive salary
•Flexible work schedule
•Opportunities to learn and grow
•Matching 401K
•Comprehensive health and wellness plans for the entire family
•Paid holidays and paid time off
Compensation
The hiring range for this role is $105,100 – $144,540. The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.
Variable Compensation: KONE Annual Bonus plan at 15% Target Incentive based on achievement of company goals and individual goals.

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