DXC Technology

Service Desk Analyst Level 1

In short

Entry-level Service Desk Analyst role at DXC Technology, acting as the first point of contact for customer support issues, with paid training and no degree or prior experience required. The company is a global IT services and solutions provider. Candidates must be Australian citizens able to work onsite at the client office in Geelong, with strong communication skills and a customer-focused, problem-solving attitude.

About the Role
As a Level 1 Service Desk Analyst, you'll be the first point of contact for customers needing help. You'll listen, problem-solve, and provide great service—all with the support of a fantastic team around you.
No degree or experience required. We're looking for people—friendly, curious, and switched-on individuals—to join the Service Desk team at DXC Technology in Geelong.
What We're Looking For
•You enjoy helping others and having a chat
•You learn fast and are open to new challenges
•You're organised and reliable
•You've got strong communication skills (verbal and written)
•You're keen to grow your career (and your tech skills!)
•You're an Australian Citizen
•You're able to work onsite at our client office in Geelong (mandatory)
Here's What You'll Get
•A job that's more about people than computers
•Paid training—so you learn everything you need on the job
•Supportive managers and a fun, collaborative team
•Career pathways in tech, even if you're just starting out
•A workplace that values diversity, inclusion, and community

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