Andersen Lab

Service delivery manager in software projects

In short

This role leads delivery of security services (pentest, GRC, SOC) across international software projects at a pre-IPO software development company serving enterprise clients in North America, Western Europe, Israel, Australia, and the UAE. It covers pre-sales scoping and SOWs, delivering security services, and developing the security practice. It demands 3+ years of delivery management experience, pre-sales experience for security services, familiarity with compliance frameworks (PCI DSS, GDPR, Cyber Essentials, ISO 27001), a technical security background, and Advanced-level English.

About the Company
Andersen is hiring a Service Delivery Manager to lead service delivery, optimize processes, and ensure effective collaboration across international software projects. Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 19 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies. Immerse yourself in a global landscape as we collaborate with enterprises spanning North America, Western Europe, Israel, Australia, and the UAE.
Responsibilities
•Pre-selling Security.
•Delivering Security Services.
•Developing the Practice.
Requirements
•Experience of Delivery Management for 3+ years.
•Experience with pre-sales: scoping, SOWs, proposal input for security services (pentest, GRC, SOC).
•Familiarity with security service lines: penetration testing, phishing simulation, GRC audits, SOC operations.
•Ability to travel for client meetings and business development.
•Prior experience in outsourcing/MSP business models.
•Technical background.
•Level of English – from Advanced and above.
•Experience managing service delivery for cybersecurity or MSSP practices.
•Familiarity with compliance frameworks (PCI DSS, GDPR, Cyber Essentials, ISO 27001).
•Technical security background.
Conditions
Andersen has mentoring and adaptation systems for new employees, and transparent performance review and assessment systems will allow you to determine your development path and plan your growth. The company supports them in this and gives them access to the best educational platforms, seminars, and practices. We are a cool young team of like-minded people communicating informally. You'll have a stable and competitive salary and an extensive benefits package. At Andersen, we have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.

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