FalconX

Senior Trading System Support Engineer (DevOps)

In short

Senior Trading System Support Engineer role at FalconX involves automating and operating trading-platform infrastructure, providing production support, monitoring system health, resolving incidents, and improving deployment speed and latency with a focus on reliability, security, observability, and release automation. The role covers electronic trading systems (OMS/EMS), debugging performance issues, participating in on-call rotations, and building monitoring and reporting capabilities. It demands deep Linux/kernel expertise, trading-domain knowledge, and broad DevOps/SRE tooling skills.

About the Role
You will automate and operate trading-platform infrastructure, provide production support, monitor system health, resolve incidents, and participate in on-call rotations. You will improve deployment speed and latency, maintain security controls, manage service requests and issue priorities, and build monitoring, reporting, and release-automation capabilities.
Requirements
•Site reliability engineering
•DevOps
•Linux
•Kernel
•Memory management
•File system
•Network I/O
•Bash
•Trading lifecycle
•Order lifecycle
•Electronic trading platform
•OMS
•EMS
•ITIL
•Incident management
•Problem management
•Change management
•System monitoring
•TCP/IP
•UDP
•FIX
•Aeron
•Observability
•Debugging
•Performance tuning
•Grafana
•AWS
•Azure
•GCP
•Kubernetes
•Docker
•GitHub Actions
•Jenkins
•ArgoCD
•Ansible
•C
•C++
•Java
•Python
•Go
•CMake
•CI/CD
•MySQL
•PostgreSQL
•Redis
•MongoDB
•DynamoDB
•Kafka
•RabbitMQ
Responsibilities
•Build and manage systems, infrastructure, and applications through automation
•Improve platform reliability, scalability, security, efficiency, and latency
•Provide operational support for internal platform users
•Practice incident response and blameless postmortems
•Participate in an on-call rotation and serve as an escalation contact
•Implement infrastructure security practices
•Monitor and resolve system-health and performance issues
•Manage user queries, service requests, and production incidents
•Manage trading-support initiatives including monitoring, reporting, and release automation

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