Emerging Travel Group

Senior SRE/Observability Engineer (Data Platform)

In short

Senior SRE/Observability Engineer building end-to-end monitoring and health dashboards for infrastructure including Trino, Kubernetes, databases, Apache Ozone, and Hadoop at a travel-industry product company. The role focuses on DORA metrics, PromQL, Alertmanager tuning, and turning distributed-system behavior into proactive incident detection. Requires 3+ years DevOps/SRE experience, 5+ years total IT experience, Python, and deep Prometheus/Grafana/Alertmanager expertise. Work can be remote, office-based, or hybrid, based in Almaty, Kazakhstan.

Location
Remote, based in Almaty, Kazakhstan; office and hybrid work formats are also available.
Company
Emerging Travel Group operates in the tourism and travel sector.
What you will do
•Develop end-to-end monitoring for infrastructure stacks including Trino, Kubernetes, databases, Apache Ozone, and Hadoop.
•Implement automatic DORA metrics collection and create high-level service health and uptime dashboards.
•Audit existing metrics and close monitoring gaps across Kubernetes, databases, and distributed storage systems.
•Optimize and update Alertmanager rules to detect incidents and anomalies before they affect users.
•Act as the central monitoring expert, supporting dashboard configuration and alerting while reducing routine support work for team leads.
Requirements
•At least 3 years of DevOps/SRE experience and at least 5 years of total IT experience.
•Experience as an SRE or monitoring engineer, with an emphasis on infrastructure reliability rather than product feature development.
•Experience with Python; Go or JavaScript is a plus.
•Deep knowledge of Prometheus, Grafana, and Alertmanager, including complex PromQL queries and alert-fatigue reduction.
•Practical understanding of SLI, SLO, SLA, error budgets, and DORA metrics collection methodology.
•Experience with containerization using Kubernetes and with databases, plus the ability to understand metrics from distributed systems such as Hadoop and Trino.
•Ability to translate abstract system behavior and logs into clear, structured, actionable metrics.
•Experience with ClickHouse, Vertica, StarRocks, or Greenplum.
Culture & Benefits
•Fully flexible working schedule focused on results rather than fixed start times.
•Choice of remote, office-based, or hybrid work format.
•Internal programs for onboarding, training, soft-skills development, and leadership development tailored to employees.
•Partial compensation for external training and conferences.
•Group and individual English lessons and speaking clubs with colleagues from around the world.
•Corporate prices on hotels and other travel services, plus an additional MyTime Day Off.

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