Careers that change lives start here
Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
Medtronic is seeking a Senior Service Engineering Manager to support the EP Therapies - CAS operating unit. This role will lead a team responsible for advancing serviceability across the product lifecycle. This position will provide technical and organizational leadership to influence product design for service, establish service engineering processes and tools, to support both new products and released product changes. This team partners across Medtronic in a matrixed organization including the Service and Repair Shared Service to achieve objectives. This position will be an asset to achieving the vision of continued high growth in EP Therapies - CAS.
This position is based at the Mounds View, MN facility and follows a hybrid work model requiring a minimum of 4 days per week on-site for in-person collaboration. This role may require up to 10% travel to support business objectives, in-person meetings, and project activities.
Responsibilities may include the following and other duties may be assigned
•Lead team responsible for service engineering design, development, and lifecycle support for complex medical device hardware and software
•Provide input into service strategy, training, and field service documentation
•Provide engineering leadership for escalated technical issues, risk management, and product improvements
•Partner across Engineering, Quality, Regulatory, Engineering, Operations, and Service & Repair organizations to deliver solutions that meet compliance and business needs
•Manage performance, develop talent, ensure engagement and inclusion, and communicate business and operational developments with your team
•Develop talent through coaching, mentoring, and training to develop high-performing engineering talent while fostering a culture of accountability, collaboration, innovation, and engineering excellence
•Provide leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets
•Lead forecasting, effort estimation, resource planning, technical planning and execution
•Champion best practices in service engineering in partnership with service and repair COE
•Oversee definition and implementation of engineering practices that improve quality, maintainability, scalability, and product performance
Required Qualifications
•Bachelor's Degree in Engineering, Science or technical field with 7+ years of work experience in Engineering, Quality, and/or experience in a regulated industry with 5+ years of leadership experience, OR
•Advanced Degree in Engineering, Science or technical field with 5+ years of work experience in Engineering, Quality, and/or experience in a regulated industry with 5+ years of leadership experience
Preferred Qualifications
•Experience in medical device capital equipment development, Design for Service, IEC 62353 compliance, service engineering processes and tool development
•Experience with electrophysiology procedural environments, including ablation, imaging, and/or mapping
•Ability to demonstrate knowledge of product development, configuration management, and service FDA regulations and guidance
•Experience influencing and collaborating with cross-functional partners in matrix environment
•Ability to demonstrate leading complex technical investigations to issue resolution with cross-functional partners
•Planning, organizational, and execution skills with the ability to manage multiple priorities in a dynamic environment
•Ability to communicate complex issues clearly to leadership and key stakeholders
•Leadership, coaching, mentoring, and talent development skills
•Ability to thrive in a fast-paced, highly collaborative environment while maintaining focus on quality, compliance, and customer outcomes
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
U.S. Work Authorization & Sponsorship
U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package. Salary ranges for U.S (excl. PR) locations (USD): $171,200.00 - $256,800.00.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
We anticipate the application window for this opening will close on 6 Nov 2026.
