Diageo

Senior Quality Analyst - São Paulo/SP

In short

Senior Quality Analyst role at Diageo in São Paulo, leading quality and food safety systems within a large-scale supply chain and manufacturing operation. The job focuses on audits, risk management, root cause investigations, documentation of the quality management system, and supplier/stakeholder collaboration. It demands solid experience in Quality or Food Safety in consumer goods/food/beverage manufacturing, familiarity with GMP, HACCP, FSSC 22000 or ISO 22000, and strong audit and problem-solving skills.

About us
With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world's most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we create brands chosen for life's moments — from everyday connections to standout celebrations.
Bring your talent, curiosity and ambition, and seek your personal best alongside people who challenge, support and learn from each other. Together, as an exceptional team, we keep learning, improving and raising the standard for our brands, our business and each other.
About the role
Supply chain and manufacturing is where our brands are made, moved and delivered to the world. With more than half of our employees working across more than 100 sites, this is a complex, large-scale operation bringing together production, logistics, engineering and supplier partnerships. It's a fast-paced, hands-on environment, with teams working together to ensure quality, efficiency and sustainability at every step. From sourcing ingredients to putting products into customers' hands, you'll play a role in delivering the brands people know and love.
About the position
At Diageo, quality means ensuring that every product delivered to consumers reflects the highest standards of excellence, consistency and compliance. As Senior Quality Analyst, you will play a key role in evolving quality systems, risk management and continuous improvement, working in partnership with internal teams and external partners to protect our brands and strengthen consumer trust.
Key responsibilities
•Lead the implementation, maintenance and evolution of Quality and Food Safety systems, using recognized risk management and deviation prevention methodologies.
•Manage quality programs, ensuring the effectiveness of operational controls, preventive plans and performance indicators.
•Conduct internal and external partner audits, assessing compliance with Good Manufacturing Practices (GMP), regulatory requirements and the company's global standards.
•Monitor and ensure execution of action plans arising from audits, inspections and risk assessments.
•Ensure the effectiveness of Prerequisite Programs (PRPs), including hygiene, pest control, material integrity and other controls fundamental to product safety.
•Lead investigations of deviations, complaints and quality incidents, identifying root causes and implementing sustainable corrective and preventive actions.
•Conduct traceability exercises and strengthen control and governance mechanisms throughout the supply chain.
•Manage, review and keep up to date the quality management system documentation, including procedures, specifications and records.
•Develop close relationships with suppliers and service providers, ensuring compliance with quality and food safety requirements.
•Support innovation initiatives, process changes and new product launches, assessing impacts and quality requirements.
•Promote training and development actions that strengthen the culture of quality, food safety and continuous improvement.
•Act as a change agent, contributing to the dissemination of Diageo's global quality standards and operational excellence.
What we look for
•Solid experience in Quality, Food Safety or related areas in consumer goods, food, beverage or manufacturing companies.
•Knowledge of quality management systems and certifications, such as GMP, HACCP, FSSC 22000, ISO 22000 or equivalents.
•Experience conducting internal and external audits and managing non-conformities.
•Knowledge of microbiology applied to the food and beverage industry.
•Experience with problem-solving tools, root cause analysis and continuous improvement.
•Ability to influence different stakeholders and work collaboratively in cross-functional environments.
•Excellent communication, organization and priority management skills.
Nice to have
•Experience with outsourced operations or co-manufacturing models.
•Experience in product development, innovation or related areas.
•Knowledge of Lean tools, Six Sigma or operational excellence methodologies.
•Intermediate or advanced English for interaction with global stakeholders.
Flexibility is fundamental to our success. Talk to us about what flexibility means to you, so you can be supported in managing your wellbeing and balancing your priorities from day one.
Our goal is to create iconic drinks chosen for life's moments. And it's our people, with their different experiences, perspectives and talents, who make this possible. We value diversity in its broadest sense and want everyone to feel they can belong, contribute and seek their personal best.
If you need a reasonable accommodation, please make sure to record this information when submitting your application.

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