SDS

Senior Outbound Logistics Specialist

In short

This role leads and optimizes outbound shipping operations for a global logistics company (Samsung SDS), covering carrier management, capacity planning, rate negotiation support, and escalation resolution. It involves coordinating an outbound team, analyzing KPIs, and improving processes, with customer delivery performance as a key focus. It requires at least 1 year of relevant experience, strong Excel skills, and English proficiency, along with an assertive, customer-oriented, and proactive attitude.

Job Title
Senior Outbound Logistics Specialist
Department
PEDC Operation group
About Us
Samsung SDS is the global IT and logistics arm of the Samsung Group, operating in over 40 countries. Through our smart logistics platform, Cello, we deliver innovative supply chain solutions to leading companies worldwide optimizing everything from transport to warehouse operations.
Role Summary
A Senior Outbound Logistics Specialist leads and optimizes all outbound shipping operations, ensuring high accuracy, speed, and cost‑efficient delivery. They coordinate complex transport planning, manage carrier performance, and resolve escalated logistics issues. The role includes improving processes, analyzing KPIs, and guiding junior team members. They ensure compliance, strong documentation, and seamless customer delivery performance.
Key Responsibilities
•Overall carrier management and performance monitoring
•Carries capacity planning and allocation
•Rate/cost management and negotiation support
•Transport issue escalation and resolution
•KPI management and carrier performance improvement
•Outbound team coordination and back-up for other planners
Requirements
•Minimum 1 year of relevant experience
•Good Microsoft Excel skills
•Assertive personality
•Customer orientated
•Curious, eager to learn and pro-active attitude
•Constructive problem solving skills
•English in speaking and writing
•Ability to prioritize multiple requests and responsibilities in a fast paced environment
•Team player, built and maintain strong relationships with stakeholders involved
Our Benefits
•A supportive and collaborative working environment.
•Parking
•Access to language courses and online learning platforms to support your professional development.
•Group insurance and sports card co-financing.
•Health insurance.
•Meal card.
•Christmas and Easter gift cards.
•Referral bonus.
•Birthday bonus.
•Employee shop.
•Performance bonus paid twice a year
•Company End of the year bonus
•Holiday allowance.
•Commuting allowance.

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