LSEG

Senior Engineer, Technology Delivery & Operations

In short

This Senior Engineer, Technology Delivery & Operations role at LSEG's Post Trade Technology Division in Malabe, Sri Lanka, supports KTLO (Keep the Lights On) activities, incident/problem/change management, and cybersecurity initiatives for the Securities Engineering organization. It reports to the Technical Delivery Manager and requires coordinating operational and project work across engineering, infrastructure, cybersecurity, and business teams. The role demands strong IT service management understanding, familiarity with Agile/Waterfall methodologies, cybersecurity knowledge, and proficiency with MS Office; experience in financial services and tools like Jira, Confluence, ServiceNow, or AWS is preferred.

Position Summary
LSEG's Post Trade Technology Division is looking for a Senior Engineer, Technology Delivery & Operations for Securities Engineering team in Malabe, Sri Lanka. This role will report to the Technical Delivery Manager and provide operational, technical, and project support across the Securities Engineering organization. The role is focused on ensuring the stability and continuous improvement of technology services by supporting KTLO (Keep the Lights On) activities while contributing to cybersecurity initiatives and strategic technology delivery.
The ideal candidate is a proactive, detail-oriented technology professional who can effectively balance day-to-day operational support with participation in technology and cyber transformation initiatives. The successful candidate must be self-motivating with the ability to prioritize work and should be able to learn and adapt to fast paced environment.
Key Responsibilities
•Support the Technical Delivery Manager in coordinating and executing KTLO (Keep the Lights On) activities across Securities Engineering.
•Collaborate with I&C engineering, infrastructure, cybersecurity, and business teams to ensure successful delivery of operational and strategic initiatives.
•Assist with incident, problem, and change management processes, ensuring timely resolution and effective communication with stakeholders.
•Coordinate and track operational activities, risks, issues, and action items across multiple workstreams.
•Support the planning, execution, and reporting of cybersecurity initiatives, including remediation activities, control enhancements, and compliance-related deliverables.
•Produce and maintain project documentation, operational procedures, dashboards, status reports, and management updates.
•Track project milestones, dependencies, and deliverables, escalating risks and blockers where appropriate.
•Support governance activities, including meeting coordination, minutes, action tracking, and reporting.
•Identify opportunities for process improvement, automation, and operational efficiencies.
•Assist with audit requests, regulatory deliverables, and technology risk management activities as required.
Required Qualifications
•Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.
•Experience supporting enterprise technology environments in a financial services organization is preferred.
•Understanding of IT service management processes, including Incident, Problem, Change, and Release Management.
•Familiarity with project delivery methodologies, including Agile and Waterfall.
•Knowledge of cybersecurity concepts, technology risk, and security controls.
•Strong analytical, organizational, and problem-solving skills.
•Excellent written and verbal communication skills.
•Ability to manage multiple priorities in a fast-paced environment.
•Proficiency with Microsoft Office, particularly Excel and PowerPoint.
Preferred Skills
•Experience with Jira, Confluence, ServiceNow enterprise tools.
•Exposure to securities trading, capital markets, or investment banking technology.
•Knowledge of AWS cloud platforms, infrastructure, or application support.
•Understanding of operational resilience, governance, and regulatory requirements within financial services.
Key Competencies
•Strong stakeholder management and collaboration.
•Attention to detail and commitment to quality.
•Ownership and accountability.
•Effective planning and organizational skills.
•Continuous improvement mindset.
•Ability to work independently while contributing effectively within a team.
About London Stock Exchange Group
LSEG's vision is to be the most trusted authority in global financial markets. This is achieved through leading the world in providing access to capital, helping customers optimise capital resources and promoting trusted and open environments and services for investment.
LSEG is a diversified international exchange Group that sits at the heart of the world's financial community. The Group operates through four key business divisions: Capital Markets (broad range of international equity, bond and derivatives markets); Post Trade (post trade and risk management services); Global Technology Services (trading platforms and capital markets software); and Information Services (real-time and reference data products).
Career Stage: Senior Associate
LSEG is a leading global financial markets infrastructure and data provider. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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