Senior Director, Retail – Value & Risk Advisory
Location: London, UK
Grade: P5
About the Role
We are seeking an accomplished Senior Director to join our Retail team within Value & Risk Advisory in London. This is a pivotal client-facing role requiring deep retail sector expertise and a proven track record in business development. You will lead strategic client relationships, drive revenue growth, and position JLL as the trusted advisor to major retail occupiers, investors, and developers across the UK and EMEA.
Key Responsibilities
Client Leadership & Relationship Management
Serve as the primary relationship owner for a portfolio of strategic retail clients, acting as their trusted advisor on complex valuation, risk management, and strategic advisory matters. Develop deep understanding of client business strategies, challenges, and objectives to deliver tailored solutions that create measurable value. Maintain regular executive-level engagement with senior decision-makers, ensuring JLL remains their partner of choice for retail real estate advisory services.
Business Development & Revenue Growth
Drive new business development through proactive identification and pursuit of opportunities within existing accounts and new prospect organizations with the Sector Lead. Support the development of compelling proposals, pitch presentations, and thought leadership that demonstrate JLL's retail sector expertise and differentiated capabilities. Establish and achieve annual revenue targets aligned with UK and EMEA growth objectives, leveraging both organic growth within existing relationships and new client acquisition.
Market Intelligence & Strategic Insight
Maintain expert-level knowledge of UK and European retail real estate markets, including emerging trends in e-commerce impact, experiential retail, portfolio optimization, and sustainability considerations. Translate market intelligence into actionable insights and advisory services that help clients navigate evolving retail landscapes. Contribute to JLL's thought leadership through research publications, speaking engagements, and media commentary that enhances the firm's market position.
Team Leadership & Collaboration
Provide leadership and mentorship to junior team members, fostering professional development and building technical capabilities across the retail practice. Collaborate seamlessly with colleagues across Markets Advisory Services, Capital Markets, Property Management, and other service lines to deliver integrated solutions. Work closely with EMEA retail colleagues to share knowledge, coordinate cross-border client service, and pursue pan-European opportunities.
Location
On-site – London, GBR
