RWS

Senior Director - Global Pricing

In short

Senior Director of Global Pricing role leading RWS's shift from traditional service pricing to SaaS and consumption-based commercial models across its Generate, Transform, and Protect pillars. The role drives strategic pricing design, an enterprise-wide CPQ (Configure, Price, Quote) transformation, and commercial deal engineering for enterprise bids, working closely with Product, Sales, Finance, Marketing, and Operations leaders. It demands senior B2B SaaS pricing or commercial strategy experience, proven large-scale CPQ implementation leadership, and strong stakeholder influence up to C-suite level. RWS is a global language technology and content services company undergoing a tech-based commercial transformation.

Job Purpose
As the Senior Director of Global Pricing, you will be a pivotal leader in RWS's strategic transformation into a tech‑based commercial organization. Reporting directly to executive leadership, you will spearhead our evolution from traditional service-based models to a unified, recurring revenue framework built on SaaS and consumption-based pricing.
This role is highly collaborative, requiring deep engagement with senior stakeholders across Product, Sales, Finance, Marketing, and Operations to design and embed a holistic pricing ecosystem spanning our Generate, Transform, and Protect pillars. You will be the primary driver in executing a strategy that intelligently bundles our proprietary technology and world-class services—accelerating high‑margin, scalable growth and empowering our global sales force through advanced CPQ automation.
Success in this role hinges on your ability to build trusted partnerships, influence diverse senior audiences, and create alignment across global teams as we navigate significant commercial transformation.
Job Overview
Key Responsibilities
Strategic Pricing & Offer Design
•Lead the business model transformation from transactional pricing to subscription and consumption-based models that capture the full value of our offerings
•Develop sophisticated pricing for integrated Tech + Service offers, architecting solutions at the intersection of our proprietary AI-driven technology and premier human-in-the-loop services
•Drive the strategic overhaul of the Trados product portfolio, transitioning from a legacy license‑and‑maintenance structure to a modern, multi-tiered SaaS model that maximizes ACV and accelerates subscription adoption
•Define and iterate pricing for new, high-growth ventures—such as AI Dubbing—ensuring commercially compelling models that support rapid global expansion
•Collaborate closely with Product, GTM, and Finance leaders to ensure pricing strategies are co‑created, aligned, and scalable across regions and customer segments
•Engage stakeholders early in design cycles to build buy‑in and ensure pricing models are understood, adopted, and reinforced throughout the organisation
CPQ Digital Transformation
•Architect and drive the enterprise-wide CPQ (Configure, Price, Quote) digital transformation, creating a unified system across all commercial pillars
•Empower the global sales organization to autonomously generate complex, high‑value quotes combining software subscriptions, API usage, and tiered service credits
•Design and implement intelligent, automated approval workflows to eliminate "Deal Desk" friction and dramatically improve commercial velocity
•Partner with Sales Operations, IT, and Regional Leadership to ensure CPQ capabilities reflect real-world needs and deliver a seamless user experience
•Facilitate cross-functional working groups to maintain alignment, resolve competing priorities, and secure commitment to system adoption
Commercial Enablement & Deal Engineering
•Act as the senior strategic partner for enterprise-level global bids, engineering deal structures that embed our unique technology value and secure long-term, profitable relationships
•Develop self-service commercial modelling tools within the CRM, enabling sales teams to model and present compelling pricing scenarios in real-time
•Maintain a constant pulse on the competitive landscape to ensure RWS's pricing and value proposition remain market-leading
•Engage executive stakeholders to navigate strategic trade-offs, gain approvals, and align pricing decisions with broader corporate objectives
Skills & Experience
•B2B Tech/SaaS Experience: Demonstratable experience in a senior Pricing, Revenue Operations, or Commercial Strategy role within B2B SaaS or Tech‑Enabled Services
•Transformational Leadership: Demonstrated ability to lead a traditional sales organization through cultural and operational shifts
•CPQ Architecture: Proven experience architecting and leading a large-scale CPQ implementation (e.g., Salesforce CPQ, DealHub) in a complex, hybrid software-and-services business
•Strategic & Analytical Acumen: Deep expertise in pricing new technology, restructuring legacy portfolios, and modeling complex revenue scenarios
•Stakeholder Engagement & Collaboration: Skilled at building cross-functional partnerships, aligning diverse teams behind a unified commercial vision, facilitating decision-making in complex environments and influencing at C‑suite and senior leadership levels
Life at RWS
If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you'll love life at RWS.
Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.
In return, we expect all our people to live by the values that unite us: to partner, putting clients first and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.
RWS Values
Get the 3Ps right – Partner, Pioneer, Progress – and we'll Deliver together as RWS.

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