About the Role
This is a role in LSEG's Markets Operation team. You will have the ability and skills to manage checks and work on development of new automation pathways, along with the infrastructure and change environment management. The successful candidate will be responsible for delivering and maintaining operational checks while designing and delivering new automation pathways, alongside supporting infrastructure and change activities. The role requires an experienced and composed professional with a strong background in technology and automation. The individual will design, develop, and maintain scalable software solutions that enhance operational support, improve efficiency, and strengthen system resilience.
This role operates on a rotational shift basis between 3:30 AM and 8:30 PM (one of three shift schedules include 5:30 AM to 2:30 PM, 7:30 AM to 4:30 PM, and 11:30 AM to 8:30 PM on weekdays, with a 3:30 AM to 12:30 PM shift on Mondays). Flexibility to work Sundays will be considered an added advantage.
Location: LSEG Malabe
Key Responsibilities
•Identify, design, and automate repetitive operational processes, reducing manual effort across critical systems.
•Design, develop, and maintain scalable automation frameworks supporting operational checks, system monitoring, and testing activities.
•Develop and implement proactive monitoring solutions to ensure system stability, detect anomalies, and trigger timely alerts.
•Continuously enhance automation effectiveness by improving performance, reducing failure rates, and increasing solution reliability.
•Collaborate with multi-functional teams (Infrastructure, Engineering, Product, and Operations) to integrate automation into existing platforms and workflows.
•Embed AI capabilities into automation frameworks to enhance decisioning and efficiency.
•Own and lead implementation activities across automation and operational initiatives, ensuring high-quality, timely delivery.
•Support system upgrades, releases, and critical changes, ensuring automation solutions are tested and remain effective post-change.
•Coordinate across internal and external teams to support upgrade and release activities where required.
•Deliver urgent and ad hoc development changes in response to operational priorities.
•Develop dashboards and analytics to meet management reporting and oversight requirements.
•Contribute to team leadership activities, including onboarding and supporting new joiners.
Additionally
•Build and maintain strong partner relationships across internal teams and business units.
•Ensure robust data management, documentation, and operational tracking are in place.
•Provide team coverage and contribute to ad hoc operational responsibilities as needed.
Candidate Background
•4-5 years' experience in Automation Engineering, Operational Engineering, or RPA development.
•Bachelor's degree or equivalent in Engineering, Information Technology, or a related discipline.
•Experience using automation tools and RPA platforms.
•Familiarity with monitoring platforms such as Datadog and Control-M.
•Experience working with Microsoft Power Platform and modern web technologies.
•Understanding of CI/CD pipelines, version control, and modern development practices.
•Strong communication, collaborator management, and organisational capabilities.
Key Behaviours & Skills
Technical Skills:
•Automation & RPA: Leapwork, UiPath, Power Automate
•Programming & Scripting: Python, JavaScript, HTML, JSON
•Monitoring & Observability: Datadog, Control-M, Corvil
•DevOps & CI/CD: GitLab, Bitbucket, Jenkins
•Data & Analytics: SQL, Elastic (KQL), Power BI
•Cloud Technologies: AWS (Lambda, EC2, S3)
•Microsoft Power Platform and Office 365
•ServiceNow, Agile methodologies, sprint delivery, and project management
Core Skills & Behaviours:
•Strong collaboration skills with the ability to influence across teams and levels.
•Excellent prioritisation and organisational abilities, managing multiple concurrent tasks effectively.
•Clear and professional communication skills, both written and verbal.
•Self-sufficient and proactive, while contributing as a strong team player.
•A strong sense of professionalism and confidentiality with good attention to detail.
•Adaptable and resilient, with a focus on operational excellence and continuous improvement.
Career Stage: Senior Associate
About LSEG
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
