About
Join one of the UK's fastest growing and award-winning banks. We are a team of ambitious, passionate, hardworking, and committed people who have successfully created and launched one of the UK's newest specialist property finance banks. As we embark on an exciting journey of growth, we are seeking exceptional new team members who possess both the ambition and drive to contribute to our vision.
Responsibilities
•Support the Head of Savings and Senior Savings Product Lead in driving forward the development of the retail and business savings function
•Customer behaviour analysis – interrogate customer behaviour data to ensure the bank has a detailed understanding of how customers interact with their savings account
•Retention strategy – supporting Head of Savings and Senior Savings Product Lead in developing the retention strategy for the bank's retail and business savings book
•Identify evolving customer needs and provide insights and recommendations to enable the development of savings product solutions to meet them
•Support the completion of annual product risk reviews (and Fair Value Assessments) for all product types
•Monitor the retail and SME savings market and feedback to the wider team changes to competitor and customer behaviour and demand that may impact the bank's funding strategy
•Support the Senior Savings Product Lead in formulating and agreeing the product and pricing strategy across all savings products and channels ensuring the bank meets funding targets for new business and retention
•Support Senior Savings Product Lead in the development of new products – from ideation to delivery
•Support projects delivering and improving savings product functionality including testing for the development and future launch
•Manage the end to end implementation of product and pricing changes across retail products and SME products and channels
•Request updates to content on the Savings pages of the GB Bank website (product information, marketing and regulatory content) and provide sign off support
•Request updates to content on the GB Bank apps for retail and business savings
•Support Head of Savings and Senior Savings Product Lead in shaping the savings product roadmap
•Work closely with the Risk and Compliance function to manage any regulatory changes that directly impact Savings
•Support Head of Savings and Savings Analysts in managing the day to day relationships across the bank's third party savings relationships
Requirements
•Experience of managing products ideally across both the retail and business savings markets
•Developed new products through the product lifecycle from idea, development, launch and withdrawal
•Extensive knowledge of the Savings market and market dynamics and the impact of pricing on new business and retention
•Experience using product governance frameworks that meet Consumer Duty requirements
•Working knowledge of the Regulation impacting the retail and business savings markets
•Experience of working as part of a project team that has delivered strategic change in a financial services organisation
Nice to have
•Degree/Higher Education Institute (HEI) qualifications are favourable
•Professional accreditations from recognised industry bodies and a commitment to continual professional development are preferred
•Significant demonstrable experience in relevant roles and organisations is favourable
Benefits
•8% company pension contribution and 3% individual contribution (which you can opt to increase)
•25 days holiday every year plus bank holidays on top
•Private medical cover with BUPA
•Death in service at 4 x base salary with Aviva
•Mental health support - through a helpline and counselling sessions
•Enhanced maternity, paternity and adoption leave
