Richemont

Salesforce service cloud engineer for appointments

In short

Senior Salesforce Service Cloud developer role supporting the Rendez-Vous product team at Richemont, building and maintaining Salesforce features (Apex, LWC, REST integrations) that connect Sales Associates, Client Relation Centre Ambassadors and customers. Requires at least 4 years of Salesforce development experience, strong back/front-end skills, understanding of security models, and Agile/Jira experience. Hybrid position based in Lisbon.

About the Role
The Salesforce Service Cloud developer will operate within the Client Platforms area, part of Group Platforms. You will be joining a dynamic team where you will support our Rendez-Vous product team by developing new SF features within the team. Richemont Rendez-Vous solution aims at improving the experience of Customers, Sales Associates and Client Relation Centre Ambassadors through a unique tool fully integrated with all the client touchpoints.
Responsibilities
•Ensure the usability of RDV features
•Cooperate with agile team to understand, refine and estimate requirements
•Implement new features requested by the Product Owner
•Engage in code reviews, testing, and debugging to guarantee quality and performance
•Produce significant, reusable, scalable code that adheres to industry standards and best practices
•Ensure bug fixing
•Ensure traceability through Jira (agile project management tool)
•Actively participate in regular agile meetings (Daily Meeting, Sprint planning, Sprint review, Sprint retrospective)
Requirements
•A specialist who has solid experience in back/front-end development on Salesforce platform
•Understanding of security models
•Experience with REST integrations
•Knows basics of administration Apex, LWC REST Security model Experience cloud
•Bachelor's or Master degree in Computer Science or Software Engineering
•Minimum 4 years of experience in Salesforce software development
•Excellent problem-solving, communication, and leadership skills
•Strong knowledge of Agile methodology, experience with Jira and Confluence suitable
Nice to Have
•Previous exposure to test automation technologies and best practices
Conditions
No conditions stated in the posting.

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