Description
The organization provides financial services.
Responsibilities
•Take overall responsibility for end-to-end delivery of complex, enterprise-scale Salesforce projects and programmes
•Lead project planning, governance, execution and delivery across the Salesforce implementation lifecycle
•Own and manage project scope, timelines, budgets, resources, dependencies, risks and delivery milestones
•Manage senior client stakeholders and act as a trusted delivery partner
•Coordinate cross-functional teams and third-party suppliers
•Establish and maintain programme governance, reporting and delivery frameworks
•Lead steering committee meetings, executive status reviews and senior stakeholder discussions
•Report on programme health, milestones, risks, dependencies, financials and delivery progress
•Identify and manage risks, issues and delivery blockers, driving mitigation and escalation
•Manage dependencies across Salesforce workstreams and wider enterprise transformation initiatives
•Align business, functional and technical teams on scope, priorities and delivery expectations
•Oversee requirements, solution design, build, testing, UAT, deployment, go-live and post-implementation activities from a delivery perspective
•Drive resource planning and capacity management across internal, client and third-party teams
•Manage change control and ensure scope, timeline and budget changes are assessed and governed
•Ensure delivery aligns with security, compliance, governance and regulatory requirements
•Build relationships across senior business, technology and consulting stakeholders
•Provide leadership, direction and accountability across geographically distributed teams
Requirements
•Extensive experience as a Senior Salesforce Project Manager, Programme Manager, Delivery Lead or similar senior delivery professional
•Significant experience leading large-scale, complex Salesforce implementations and transformation programmes
•Strong understanding of Salesforce CRM, the Salesforce ecosystem and enterprise implementation lifecycles
•Proven ownership of Salesforce projects from discovery and mobilisation through design, build, testing, deployment and go-live
•Experience managing complex programmes involving multiple workstreams, teams, vendors and senior stakeholders
•Strong project and programme governance experience, including RAID management, planning, financial management, resource management and executive reporting
•Excellent senior stakeholder management skills, including experience engaging Director, VP and executive-level stakeholders
•Strong commercial awareness and experience managing project budgets, resourcing and delivery commitments
•Experience delivering Salesforce solutions within Financial Services, Banking, Insurance or another large-scale enterprise environment
•Experience working within complex global organisations and/or major consulting environments
•Strong understanding of Agile and hybrid delivery methodologies
•Ability to challenge constructively, drive decisions and maintain delivery momentum across complex programmes
•Strong leadership skills and ability to coordinate and influence multidisciplinary teams
•Ability to operate independently within a fully remote, international programme environment
•Fluent English
Conditions
•Location: Europe
•Initial 12-month contract with strong potential for extension
•ASAP start preferred
•Contract
