About the Team
The Sales Operations team builds, improves, and maintains the tools and processes used by sales, account management, and partnerships teams to serve customers and partners.
Responsibilities
•Own the Salesforce platform end to end, including its performance, development, and future direction
•Build and maintain Apex and Flow solutions, including triggers, classes, asynchronous processing, tests, and declarative automation
•Own the integration layer across connected tools, APIs, and middleware
•Design, operate, and fix ETL and reverse-ETL pipelines between Salesforce, the data warehouse, and the rest of the stack
•Maintain the health of connected tools, including Outreach, Modjo, Kubaru, Lusha, Clay, and Hightouch
•Set technical standards, make architecture decisions, review declarative and code-based solutions, and assess technical debt
•Work alongside the Salesforce Administrator and Data Ops Analyst as their technical reference point
•Enable day-to-day sales work in Salesforce through relevant data, actions, AI, and automation solutions
Requirements
•5+ Years of Salesforce Sales Cloud development experience supporting commercial teams
•Strong Apex development skills, including triggers, classes, asynchronous processing, governor limits, and testing
•Strong Flow development skills and sound judgment on when to use Flow versus code
•Deep understanding of Salesforce permissions, sharing models, and data architecture
•Hands-on experience building and owning ETL and reverse-ETL processes
•Experience using AI in work, preferably Agentforce or Claude, including at least one project that delivered clear, demonstrable value to a stakeholder team
•Ability to turn vague requests into specifications and challenge requests that do not address the real problem
•Strong focus on Salesforce user satisfaction and openness to direct user feedback
•Fluent English
•Comfortable working independently and being accountable
Nice to Have
•Salesforce Service Cloud
•Salesforce Platform Developer I or II certification
•Outreach, Clay or Hightouch
•Databricks, BigQuery or Snowflake
•Fintech, banking, or other highly regulated environments experience
Conditions
No conditions specified in the posting.
